Customer Reviews

30" Pre-Lit Indoor Outdoor Christmas Wreath With 70 Red-Color Lights #172011

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The product I received came in a 23" square box. The company says they measure the wreath at its max point when it is fluffed out. This wreath measures 27" at best. Like other reviewers, the picture is very misleading and the wreath looks nothing like the one pictured. I called the company and they said they were not accepting returns but they would make an exception. They said I could send it back, AT MY EXPENSE, and if they determine that I received the correct item, I would be charged a 25% restocking fee. This is a very poor policy and the company does not appear to be customer oriented.

I bought this wreath for the outside of my house, with the expectation that it would look somewhat like the pictured wreath.

Well, it IS green and round, but the lights do not look anything like the pictures. It appears to me that the lights are supposed to be grouped together, but the reality is that when I put it up and plugged it in, it looked very misshapen. I think it would have looked better if they had either bunched the lights at intervals, or distributed them evenly throughout the wreath. Instead, it just looks poor, with some clumps of lights and other individual lights scattered around, often behind the greenery. I tried to move the lights to face outwards, but the "clumps" of lights are wired together and I didn't succeed very well.

The good thing is that the plastic wreath itself looks VERY good during the daytime from the street (about 50 feet). Also, the metal frame is very strong and has a nice area on top for hanging. A last positive item is that it was very reasonably priced, and in reality I suppose it is worth about the money I paid.

Shipping is from the east coast and took about 7 days to arrive, though it was shipped promptly. As others have noticed, you have only 72 hours to notify them you want to return the item, which is not a very good returns policy.