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Customer Discussions > Tera Online - PC forum

Pre-ordered 2 days ago, where is my beta key?


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Showing 1-25 of 25 posts in this discussion
Initial post: Feb 24, 2012 7:14:07 AM PST
I pre-ordered this game Wednesday mid afternoon, and it is now Friday and I still have not received my beta key? Anyone else having this issua?

Posted on Feb 24, 2012 8:44:11 AM PST
Me too. :(

Posted on Feb 24, 2012 9:14:53 AM PST
M. √hm says:
Same issue here! Where do you download the client btw?

In reply to an earlier post on Feb 24, 2012 9:36:43 AM PST
S.W says:
Can't download the client until you add your key to your Enmasse account sadly :( It's not like the WOW one where you log in AFTER launching the game... Tera makes you log in before it begins patching.

Someone in the other thread said that they contacted Amazon support yesterday and were told that the keys ran out...

In reply to an earlier post on Feb 24, 2012 9:44:51 AM PST
M. √hm says:
Thanks for the information. Gonne cancel the order then. =(

Posted on Feb 24, 2012 9:55:15 AM PST
I contacted Amazon customer service and they promptly e-mailed me the key. Apparently they had already e-mailed it (doubt it).

Posted on Feb 24, 2012 10:38:39 AM PST
S.W says:
Maybe they finally got more in stock.. I see the beta key pre-order bonus is listed once again on the page... fingers crossed :)

In reply to an earlier post on Feb 24, 2012 10:42:23 AM PST
C Nesbitt says:
How do you contact them? I also pre ordered and havent recieved a key yet.

Posted on Feb 24, 2012 11:22:57 AM PST
Last edited by the author on Feb 24, 2012 11:51:32 AM PST
I contacted them and they told me I would have to replace my order if I wanted to receive my beta key. So looks like I'm going to have to wait an additional two days and probably miss closed beta 2. I'm going to keep my old order placed just in case there was a mistake.

Posted on Feb 24, 2012 11:45:20 AM PST
I contacted them and they said to just wait a while. Ugh this is terrible.

Posted on Feb 24, 2012 2:14:04 PM PST
H. Park says:
So do I have to place a new order with the promo listed or can I just keep my order???

Posted on Feb 24, 2012 4:43:11 PM PST
ScarletBeard says:
My fiance and I are waiting on ours to be emailed to us. Pre-Ordered our copies this afternoon, will post if I get them and when.

Posted on Feb 24, 2012 5:27:26 PM PST
Roy Mather says:
same ordered today since they have the promo up again. Will update if I get my key.

Posted on Feb 24, 2012 7:04:01 PM PST
TetsuPanda says:
Just an FYI. I just now pre-ordered and within a minute received my code.

Posted on Feb 24, 2012 7:05:03 PM PST
Roy Mather says:
just received my beta key as well! :D

Posted on Feb 24, 2012 7:05:24 PM PST
That's... that's not fair. :(

Posted on Feb 24, 2012 7:14:44 PM PST
TetsuPanda says:
Not to insult anyone's intelligence, but you guys have been checking your SPAM filters right? Just trying to help.

Posted on Feb 24, 2012 7:17:19 PM PST
Of course. Anyway I just cancelled my order and re-ordered. Got the beta key a few seconds later. This is messed up but I guess I should be happy I got it.

Posted on Feb 24, 2012 7:31:19 PM PST
I did the same thing. Just cancel it and reorder and it should come within a minute.

Posted on Feb 24, 2012 10:28:59 PM PST
H. Park says:
Hey guys, I didn't re-order but I still got the code just now.
I ordered mine last night!

Posted on Feb 24, 2012 10:52:16 PM PST
Patrick Fan says:
They finally got back to me, but gave me 2. Who wants the extra?

In reply to an earlier post on Feb 24, 2012 11:48:33 PM PST
I do

Posted on Feb 25, 2012 5:25:41 AM PST
ScarletBeard says:
My fiance and I got our keys at 9:30pm EST last night. Took 3 1/2 hours, not that bad.

In reply to an earlier post on Feb 25, 2012 3:01:17 PM PST
barakiel says:
Yeah it been over a month since i placed my order and i haven't seen my key either and i want to gamestop and toss money down and still no key come i would like break even at one point. It seems something's never work in my interest

In reply to an earlier post on Feb 25, 2012 3:15:00 PM PST
Try replacing your order or try this place http://www.zam.com/giveaways/tera.html to see if you can get a key from them.
Sorry to hear about that, but there's still hope
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Discussion in:  Tera Online - PC forum
Participants:  13
Total posts:  25
Initial post:  Feb 24, 2012
Latest post:  Feb 25, 2012

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