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Most Helpful Customer Reviews
7 of 8 people found the following review helpful:
1.0 out of 5 stars
Do NOT order from this company,
By Florida shopper (New Port Richey, FL) - See all my reviews
This review is from: Premium Pear Medley Gift Box (Misc.)
I recently placed an order with this company directly from the company website. My basket arrived without ANY information on whom it was from. I typed a beautiful message on the gift message and included my name. The recipient actually had to call The Fruit Company to find out for herself, one day POST-OP!! I called the company to express my displeasure. They were aware of this type of problem, about gift messages not being submitted with the order, and the only way they could offer to rectify was to offer me a $2.60 customer credit!!! I ordered $70 basket!!! The woman I spoke with said there was nothing she could do. I just checked their website and it says 100 percent satisfaction, guaranteed.Well they surely don't stand by that! Very poor customer service!! Needless to say, I will be placing future orders for gift baskets elsewhere! D. Martin
4 of 4 people found the following review helpful:
5.0 out of 5 stars
Outstanding Fruit Company,
By
This review is from: Premium Pear Medley Gift Box (Misc.)
My husband has been very ill and loves fruit. I ordered the Pear Medley as a gift and we were delighted with the Fruit Company products and their outstanding Service.Sincerely, Terry N.
4 of 5 people found the following review helpful:
1.0 out of 5 stars
Their Internet site offers items they do not have.,
By
This review is from: Premium Pear Medley Gift Box (Misc.)
I ordered a hundred dollar fruit basket to be delivered to a person in Delaware. It should have been delivered the next day and I was counting on Harry and David. Instead, two days later I got a email from Harry and David saying, "there is a problem with your order, please contact our customer service." I asked what was the problem and was told the basket was not available. Why did they offer it online if they do not have the item? It spoiled the idea of the gift and my friend who was expecting the gift was offended. These people should have phoned me within an hour of my placing the order. Very unprofessional.Use someone reliable not these jerks.
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