Customer Reviews

Prepac Sonoma Black 2-Door Armoire

5 star:		(1)
4 star:		(1)
3 star:		(2)
2 star:		(2)
1 star:		(1)

 

 

I have 2 major issues with this purchase. First, the assembly instructions are confusing and in one place wrong! The instructions tell you (twice) to use 4 "black twister dowels" to attach the front of each drawers to the sides, but the picture has you using the "green twister dowels." The black twister dowels are too long for this purpose, and you only get enough of the green twister dowels for the body of the armoire. I had to call the company to request 8 more green twister dowels. They said they are sending them in the mail, but I haven't received them yet, and it's been over a week. Also, when you are assembling the armoire, make sure you study the pictures closely because the words can be unclear sometimes. Second, I feel that the quality of the material that the armoire is made out of is cheaper and flimsier than I expected for the price. We have yet to use the armoire (because I'm still waiting for the dowels), and I hope it lasts for years to come. We'll see...

The assembled product looks very nice; however, the drawer fronts don't fit tightly. The dowels are, as another reviewer pointed out, too long. I also had a few missing / damaged parts, but Prepac quickly sent replacements despite the holidays and blizzard. (I contacted the company via the email listed on the directions.)

I'd have been really happy with this armoire if I'd only spent in $99 - $150 range. For $250, though, I expected more.

We like this piece for function and overall appearance. We had difficulty with assembly and the drawers do not fit on the glides properly.

This armoire has wonderful reviews on many other websites; however, I decided to purchase from amazon because I was familiar with them & they're a good company. I'm thankful that I made that decision. When this armoire arrived, it was missing parts, but in my determination to just get it put together, I proceeded. It fell apart about half-way through the process & broke. In determination yet again, I used wood glue to fix it. It took 3 men to complete the job. One of which is a certified contractor. Wood glue was used in many places in attempts to hold it together. It still came apart when we tried to position it on the wall. I contacted the packaging company like my instructions said to do if anything was missing. They never returned my calls; therefore, I never received the missing parts in order to completely put the armoire together. There were many other things wrong with this armoire. Some would say that you get what you pay for, but not in this case. I've seen similar quality in stores for considerably less money. I finally contacted Amazon & they immediately offered replace or refund my money. Glad I ordered from Amazon!

This unit fits our needs perfectly.
We have looked for this type of armoire for months because of limited space in a guest room whose color scheme is black and red. It was relatively easy to assemble though I had to reinforce it with angle brackets and glue it for added support.
My wife and I are both pleased with the unit.
Prepac Sonoma Black 2-Door Armoire

Bought this product for the size and the price. It is a nice cabinet with a lot of space - used for games, books and file bins. I didn't expect this quality for the price. The cabinet is much less expensive than a solid wood cabinet but it serves its purpose, looks great, and is holding up quite well. Did arrive with one cracked board for the back of the drawer, but its inexpensive wood - I glued the crack and it is fine (the manufacturer does send clear instructions in case you need a part replaced but it wasn't necessary in this case). Relatively easy to put together. Product description is accurate.

Buyer beware. The "wood" this is made out of is basically very sturdy cardboard, barely plywood. It's brittle and if you're not careful taking the pieces out of the box, they will break apart. A few of the pieces in my set were damaged during shipment but the company sends replacement parts no questions asked in about a week. Once you get past the frustrating and tedious assembly process, typical for furniture you might buy online or at Ikea, the final product does stand tall and is quite an attractive piece of furniture. It "LOOKS" more expensive than it is which will catch people's eyes. But that's the key word, "looks," again be careful with the pieces as they will break under very minimal pressure. I don't know how the shelve inside the unit would support any TV. I use it solely for clothes doubling as a closet and it does the trick. I just wish it was a bit less expensive considering the cheap materials used. I gave it 2 stars because after getting by using the cheap materials, somewhat confusing instructions, and the price, in the end it does come out to be a good looking product. I looked for quite sometime to find the perfect armoire for the size and this was the best one I could find. Most everything else in this category was at least a couple hundred dollars more expensive, not including shipping, and did not even look as nice as this one.