Here is the first-ever guide to using the Balanced Scorecard the powerful approach pioneered by Kaplan and Norton in the private sector to meet the tough requirements of the President s Management Agenda (PMA). Mandated by President Bush, the PMA requires that the Program Assessment Rating Tool (PART) be used to measure all federal programs in five management areas ... * Strategic Management of Human Capital * Competitive Sourcing * Improved Financial Performance * Expanded Electronic Government * Budget and Performance Integration ... along with nine other program areas pertaining to specific agencies. President s Management Agenda: A Balanced Scorecard Approach shows you how to apply today s best balanced scorecard practices in these program areas to make the major performance improvements required by the PMA. You ll find today s most successful techniques, developed in government organizations nationwide. Get a basic understanding of both the President s Management Agenda and the Balanced Scorecard. Learn how major federal organizations are implementing both programs. Discover how to improve the programs in your organization by focusing on the "right" issues. And see the results of your improvement efforts immediately.
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Book Description
Editorial Reviews
About the Author
James B. Whittaker, MBA, PhD, is a well-known author and lecturer about the Government Performance and Results Act of 1993. He has been involved in strategic planning, performance measurement, and leadership in the government for more than 40 years, including several high-ranking positions in the U.S. government.
Dr. Whittaker is a founder and officer in several high-tech companies and a consultant to the General Accounting Office and the Office of Personnel Management. His clients span the public- and private sector and have included the United Nations Development Program, the U.S. Department of Agriculture, the Centers for Disease Control, the National Institutes of Health, the World Bank, the Census Department, the U.S. Department of Education, the U.S. Department of the Treasury, the Defense Mapping Agency, the Department of the Army, and the Immigration and Naturalization Service.
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If you don't know the history of PMA,
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This review is from: President's Management Agenda: A Balanced Scorecard Approach (Hardcover)
If you don't know the history of President's Management Agenda (PMA) and the balanced scorecard issue for government, it relates to a Congressional act a number of years ago that agencies should have meaningful strategies and record whether they meet them. Google the terms, and if you want to know more, this book is for you. (Government Performance and Results Act, GPRA, of 1993). Most agencies (FDA, Medicare, etc etc) have some level of attachment to the PMA and GPRA, though you may have to dig to find it.
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First Sentence:
The U.S. federal government is in the midst of a massive change in the way it does business. Read the first page Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
undersea superiority, marketing innovative solutions, competitive sourcing plan, balanced measurement system, lead corporate office, human capital plan, balanced measures, program assessment rating tool, balanced performance measures, erroneous payments, numeric goals, red status, annual performance goals, defective shipments, internal business perspective, annual performance plan, consulting solutions, financial stakeholders, key business drivers, balanced scorecard, numeric results, strategic management system, qualitative goals, quality work environment Key Phrases - Capitalized Phrases (CAPs): (learn more)
Logistics Center, Division Newport, Naval Undersea Warfare Center, Target Profile, Rhode Island, Commercial Pay, Division Chief, Department of Defense, Department of Transportation, General Accounting Office, Newport Division, Civilian Pay, Internal Revenue Service, Federal Aviation Administration Logistics, Inspector General, Strategic Human Capital Plan, Advisory Council, Commitments Met, Department of Energy, Governor George, National Performance Review, Performance Budget Document, Space Shuttle, All Codes, Balance Checking Matrix New!
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Front Cover | Table of Contents | First Pages | Index | Back Cover | Surprise Me!
The U.S. federal government is in the midst of a massive change in the way it does business. Read the first page Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
undersea superiority, marketing innovative solutions, competitive sourcing plan, balanced measurement system, lead corporate office, human capital plan, balanced measures, program assessment rating tool, balanced performance measures, erroneous payments, numeric goals, red status, annual performance goals, defective shipments, internal business perspective, annual performance plan, consulting solutions, financial stakeholders, key business drivers, balanced scorecard, numeric results, strategic management system, qualitative goals, quality work environment Key Phrases - Capitalized Phrases (CAPs): (learn more)
Logistics Center, Division Newport, Naval Undersea Warfare Center, Target Profile, Rhode Island, Commercial Pay, Division Chief, Department of Defense, Department of Transportation, General Accounting Office, Newport Division, Civilian Pay, Internal Revenue Service, Federal Aviation Administration Logistics, Inspector General, Strategic Human Capital Plan, Advisory Council, Commitments Met, Department of Energy, Governor George, National Performance Review, Performance Budget Document, Space Shuttle, All Codes, Balance Checking Matrix New!
Books on Related Topics | Concordance | Text Stats Browse Sample Pages:
Front Cover | Table of Contents | First Pages | Index | Back Cover | Surprise Me!
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