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Glass beaker cracked after 4 uses
on November 27, 2012
My experience with the Primula Tempo ended after 4 days of use due to a long crack that developed in the glass beaker. The crack was not due to mis-use as I will explain.
I want to be clear that in my review I "compare" it to a Bodum French Press that cost about $10 more than the Primula (at the time of my review, November 2012.) However, my rating of 1 star is not how well the Primula "compares' to the Bodum, it is based on the fact that this French Press is of poor quality and craftsmanship regardless of its price.
I have used a French Press to make coffee for years. It's one of my favorite ways to make coffee primarily because it makes an excellent cup of coffee with a minimum of equipment. Before the beaker cracked, the Primula Tempo made as good a cup of coffee as any French Press would make. The filter did as good a job as other French Presses I've used in keeping the grounds out of the coffee.
I do not find clean-up of a French Press to be as much of a chore as some people make it out to be. Although Primula claims this is dishwasher safe, I hand wash the beaker after each use; less chance that it will hit something during the dishwashing cycle.
The French Press that I've used for years is a Bodum. Naturally, I compared the Primula Tempo to the Bodum since it was a convenient point of reference. If you are interested in seeing my review of a Bodum French Press which includes instruction on how to make coffee in a French Press you can see it here... http://www.amazon.com/review/R1G2ALAYSFI1YO/ref=cm_cr_rdp_perm
Here is what I discovered in my experience with the Primula French Press:
-Overall, the Primula Tempo is of a lesser level of quality when compared to the Bodum.
-The glass beaker in the Bodum has a capacity of 34 oz, whereas the capacity of the Primula Tempo is 32 oz. That is not useable capacity but the maximum amount of water you can put in the beaker to fill it to the very top.
-The Primula Tempo glass beaker feels fragile. The glass beaker of the Bodum weighs 284 grams vs 245 grams for the Primula Tempo. Although the Bodum beaker is 2 oz larger in capacity, the thickness of the glass is greater and that is a difference you can see and feel.
-When I compare the visible glass quality of the Primula Tempo beaker to the Bodum, The Primula Tempo glass has visible vertical lines in it and does not seem to be of an equal quality to the Bodum beaker.
-The Primula Tempo mesh filter is of a thinner gauge wire and feels less substantial. The wire mesh filter in the Bodum weighs 5 grams, whereas the Primula Tempo filter weighs 4 grams.
As with any glass French Press you are not to use boiling water. The water should be just off-boiling. When you pour the hot water into the beaker you should give the grounds a stir but never with a metal utensil. Only use wood or plastic otherwise you risk scratching, chipping, or worse, breaking the beaker. I have used my Bodum French Press for many many years. It's still going strong. The Primula Tempo beaker cracked on me after the 4th use. I did not damage the beaker due to mis-use and used the practices I've discussed.
I have contacted the company that distributes the Primula Tempo (Epoca International) to get their response and will amend my review once I've heard back from them.
The Primula Tempo is Made in China.
UPDATE: 12-4-2012 : I have tried several times to email someone at the company and so far have not gotten a response. I used their website contact form and also an email address that I found. So if you also want to count "customer service" as a criteria an whether you want to order this, the lack of response speaks for itself.
UPDATE: 12/6/2012 - I finally received an emailed response from the distributor and they are sending me a replacement beaker. I'll update my review as necessary.
UPDATE: 12/10/2012 - I received the replacement beaker today. It is flawed. There are at least 3 or 4 sharp bumps of glass on the inside of the beaker and several apparent scratches in the glass. When washing the beaker by hand the glass bumps scratch my skin. The scratches on the glass will weaken the glass and eventually could cause this beaker to crack as well. Total crap. I am reducing my review to 1 star. This is a very poor quality French Press.