About the Author
Dr. Katharine C. Golas is Vice President of the Training, Simulation and Performance Improvement Division at Southwest Research Institute. She specializes in the design and development of training technologies for the federal government. Dr. Golas is currently directing the development of instructional technologies aimed at integrating intelligent tutors, geographically dispersed subject matter experts, learning management systems, and a diverse array of support tools to develop responsive, high quality 'learner centered' systems. Dr. Golas is the author of over 100 publications, technical reports, and presentations. She has a PhD. in Instructional Systems from Florida State University.
John M. Keller holds a Ph.D. in Instructional Systems Design and Organizational Behavior from Indiana University. He is currently a Professor of Instructional Systems and Educational Psychology at Florida State University. Dr. Keller has extensive experience working with corporate, governmental, and educational organizations in the United States and abroad. He has made major contributions to the development of approaches to designing motivational systems and he has contributed to the design of performance improvement and systematic training design processes for several major corporations and governmental agencies. He is best known for the motivational design process he created called the 'ARCS model.'