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1 of 1 people found the following review helpful:
1.0 out of 5 stars Broderbund Customer Service is a Bummer!, June 2, 2007
By 
David Kovensky "rbk23" (Albuquerque, New Mexico USA) - See all my reviews
(REAL NAME)   
This review is from: Print Master Platinum Version 16.0 DVD (CD-ROM)
In view of the terrible reviews that were posted for PrintMaster 17, we ordered a DVD for PrintMaster 16 to replace our old PrintMaster 15. When the DVD arrived, we uninstalled PM 15, disabled our antivirus program and firewall security programs and ran a Norton WinDoctor to clean up our registries. When we started the PM 16 installation, we got the following:

"Error 1904/ModuleC:\Windows\system 32msxml4.dll failed to register. Contact your Support Personnel". Contact with a Broderbund Customer Service Representative resulted in an e-mail address for Technical Service. We detailed our problem in trying to download PM 16 and stated that we provided enough data to warrant a human response and NOT AN AUTOMATED Frequently Asked Questions answer. We still got an automated FAQ answer back. Bottom Line! Broderbund does NOT provide any real product support! Think twice before you order any of their products.
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Print Master Platinum Version 16.0 DVD
Print Master Platinum Version 16.0 DVD by Riverdeep (Windows 2000 / 98 / Me / XP)
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