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15 Reviews
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58 of 59 people found the following review helpful:
4.0 out of 5 stars I love this book.
We couldn't find a book telling us how to run a pet grooming business until we came across this one, and we are so glad to own a copy. There are several how-to groom books but in our opinion this is the one to learn how to manage a grooming shop. Our only little bit of let down is you can use the book for a mobile grooming van business, but I wish it had even more...
Published on July 2, 1999

versus
2.0 out of 5 stars disappointing
I was very anxious to receive this book. It is solely based on the premis that groomers are too expensive if they are to be paid 50% commission...not very realistic.
Published 10 days ago by gracie


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58 of 59 people found the following review helpful:
4.0 out of 5 stars I love this book., July 2, 1999
By A Customer
This review is from: From Problems to Profits: The Madson Management System for Pet Grooming Businesses (Paperback)
We couldn't find a book telling us how to run a pet grooming business until we came across this one, and we are so glad to own a copy. There are several how-to groom books but in our opinion this is the one to learn how to manage a grooming shop. Our only little bit of let down is you can use the book for a mobile grooming van business, but I wish it had even more about mobile. But, can't complain because there are NO books on mobile grooming anyway. Get this book if you want to run a professional grooming business. It's worked great for us in Nevada.
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34 of 34 people found the following review helpful:
5.0 out of 5 stars Finally a book about opening a pet grooming business!, August 22, 1998
By A Customer
This review is from: From Problems to Profits: The Madson Management System for Pet Grooming Businesses (Paperback)
At first we thought this book might just be the author's story opening a famous grooming salon. To our surprise there is just a little about her experience, but all of her trade secrets in an easy-to-use business plan format. We have never seen a business book so well organized. Just the forms alone in the book make it worth the price. It really is a masterpiece of organizing so much information about a facsinating industry. I can see why it has won awards. Highly recommended for anyone thinking of opening a dog grooming business.
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33 of 33 people found the following review helpful:
5.0 out of 5 stars Improved the net profit of our grooming business by 50%., January 5, 1999
By A Customer
This review is from: From Problems to Profits: The Madson Management System for Pet Grooming Businesses (Paperback)
I purchased From Problems to Profits in August of 1996, and by November begain implementing the plan in the book, The Madson Management System. In 8 months we had streamlined our staff, completely reworked our appointment scheduling, and not only adjusted our prices, but totally restructured our pricing methods. By the end of 1997 my accountant reported an improvement in our net profit of 50%. My wife and I are seeing our dream of a strong, healthy and growing business becoming a reality.
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25 of 27 people found the following review helpful:
5.0 out of 5 stars Crossing Your T's and Dotting Your I's Leads to Profits, March 28, 2002
This review is from: From Problems to Profits: The Madson Management System for Pet Grooming Businesses (Paperback)
Want a good model for starting and running a good business, then look no further. The author has done a superb job of laying out the daily activities that will lead to a successful Pet Grooming Business --- or just about any other type of service business I can think of.

Here you will learn the tactics and follow-up needed to woo and keep customers for life. If ANY service business treated me, as a customer, like Madeline Bright Ogle does to hers, I too would become a raving fan. As customers all we ask for is a little respect, and yet so many businesses treat us like we are interrupting their day.

The title says it all -- From Problems to Profits, is all about taking those ever-present problems that every business encounters on a daily basis, and converting them to profitable actions. For every challenge, there is an opportunity and the best businesses know how to create profitable opportunities out of challenges.

You receive the nitty gritty on everything daily --- including the who, what, where, when and why of employees. Review her table of contents to see how detailed her advice is, then imagine how valuable this advice would be within your business, no matter what that may be.

Want to become a success? Read this book, follow her advice and smile all the way to the bank. I look at the Amazon rating system as a grade for the author. If 5 stars equals an A, then I would give 'From Problems to Profits' and A+.

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14 of 15 people found the following review helpful:
5.0 out of 5 stars Unbelievable great resource on owning a grooming business., August 23, 1998
By A Customer
This review is from: From Problems to Profits: The Madson Management System for Pet Grooming Businesses (Paperback)
Just about everything you need to know to start and grow a professional business. I was overwhelmed with the quality of this book. I recommend it to anyone starting a service business, even other than pet grooming.
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7 of 9 people found the following review helpful:
5.0 out of 5 stars From Problems to Profits Succeeds, August 9, 2004
By 
This review is from: From Problems to Profits: The Madson Management System for Pet Grooming Businesses (Paperback)
This is the definitive book on the "business side" of grooming. Why another reviewer here would say to refer to Notes From The Grooming Table doesn't make sense. It's a great book on the "how to groom side" of grooming and is not a book on the business side of grooming at all. From Problems to Profits for the business side of grooming and Notes for the styling side of grooming and you have the best of the best today.
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1 of 1 people found the following review helpful:
5.0 out of 5 stars Chris Sertzel, October 20, 2009
This review is from: From Problems to Profits: The Madson Management System for Pet Grooming Businesses (Paperback)
The single most comprehensive and informative factual guide for pet grooming business management, and tuning into effective business growth. No other books even exist that address so completely how to adapt your grooming business in any market and make that business grow to its fullest potential. This book is a MUST have for those groomers who aren't business minded, and for those who are as well, as there are so many strategic and yet simplified ideas in this book.
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6 of 9 people found the following review helpful:
5.0 out of 5 stars The best of the best for grooming., December 22, 2003
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This review is from: From Problems to Profits: The Madson Management System for Pet Grooming Businesses (Paperback)
I visited the office of this author today and asked if I could write a review, and they put me online here so here I am. At first I thought this book was the biography of the author. It's not. It's her system she used to go from a tiny salon to a major pet salon. No matter how small or large a grooming shop you want, you can do it. I was so impressed look at me, I came to visit the author and what a warm welcome I was given. I bet her 5,000 pet owner clients loved her as much as me. This is a classic and many books on how to for any type of service business could take a lesson from the format of this book. If you are going to own a grooming small or large there are so many gems of info in this book. I am so impressed and feel so great about my future as a grooming business owner.
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2.0 out of 5 stars disappointing, January 17, 2012
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This review is from: From Problems to Profits: The Madson Management System for Pet Grooming Businesses (Paperback)
I was very anxious to receive this book. It is solely based on the premis that groomers are too expensive if they are to be paid 50% commission...not very realistic.
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5.0 out of 5 stars Must read, August 5, 2009
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Hoboken (Hoboken, NJ) - See all my reviews
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This review is from: From Problems to Profits: The Madson Management System for Pet Grooming Businesses (Paperback)
This book is a great reference for a dog grooming business. It discusses how and when to hire, how to run your business efficiently, how to run the salon as a business so you can make money. I keep on going back to this book for information as my business grows. A must have for every dog grooming shop owner.
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From Problems to Profits: The Madson Management System for Pet Grooming Businesses
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