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Procedures & Theory for Administrative Professionals (with CD-ROM)
 
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Procedures & Theory for Administrative Professionals (with CD-ROM) (Hardcover)

by Patsy Fulton-Calkins (Author), Karin M. Stulz (Author)
5.0 out of 5 stars See all reviews (2 customer reviews)

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Editorial Reviews

Product Description
In today's dynamic workplace, administrative professionals must be able to adjust to a diversified workforce with emerging technologies and be prepared to function in an expanding and global marketplace. From hard skills to soft skills, PROCEDURES AND THEORY FOR ADMINISTRATIVE PROFESSIONALS, 6e equips you to handle whatever workplace challenges may come your way by providing instruction and activities directed toward technology, communication, and human relations. Its emphasis on critical thinking, creative thinking, and lifelong learning gives you opportunities for unique solutions and ideas. Reflecting a changing marketplace, the sixth edition includes a host of new topics, ranging from business etiquette and e-commerce to globalization and security, and is packed with career tips, professional points, and critical-thinking activities. Comprehensive and practical, this text is an excellent resource for those seeking entry-level assistant positions, preparing for promotion opportunities, or transitioning to a job of greater responsibility.

About the Author
Patsy Fulton-Calkins is director of the Bill J. Priest Center for Community College Education and holder of the Don A. Buchholz Endowed Chair at the University of North Texas. She also teaches doctoral level courses in higher education that include senior-level management, business and society, and diversity courses. Dr. Fulton-Calkins' extensive teaching and leadership experience includes work at the university, community college, and high-school levels. Her former administrator roles include Chancellor of Oakland Community College, Michigan; President of Brookhaven College, Dallas; Vice President of Instruction, El Centro College, Dallas; and Division Chairperson of Business and Social Science, Cedar Valley College, Dallas.

Karin Stulz is Assistant Professor-Office Information Systems at Northern Michigan University. She has extensive experience in the administrative professional field. Her career at Northern Michigan University began with a variety of full-time administrative professional positions.

Product Details

  • Hardcover: 525 pages
  • Publisher: South-Western Educational Pub; 6 edition (February 28, 2008)
  • Language: English
  • ISBN-10: 0538730528
  • ISBN-13: 978-0538730525
  • Product Dimensions: 10.1 x 8 x 1 inches
  • Shipping Weight: 2.7 pounds (View shipping rates and policies)
  • Average Customer Review: 5.0 out of 5 stars See all reviews (2 customer reviews)
  • Amazon.com Sales Rank: #274,290 in Books (See Bestsellers in Books)

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1 of 1 people found the following review helpful:
5.0 out of 5 stars Office Book, April 11, 2009
It was the perfect book and half the price of what the college wanted for it.
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0 of 1 people found the following review helpful:
5.0 out of 5 stars Excellent Price for This Book, October 8, 2008
By Angella D. Weeks (Poplarville, MS) - See all my reviews
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I ordered this book through my college bookstore, but it was taking too long to get it, so I ordered it through Amazon.com and got it in 2-3 days. The price was about half what it would have cost through the bookstore. It took 4-5 weeks to get it through the bookstore (actually they told me they couldn't get it, then it showed up there) so I told them to send it back. Amazon.com is absolutely the best website to order ANYTHING!!
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