- Paperback: 219 pages
- Publisher: Amer Society for Quality (February 1995)
- Language: English
- ISBN-10: 0873892593
- ISBN-13: 978-0873892599
- Product Dimensions: 10.9 x 8.5 x 0.6 inches
- Shipping Weight: 1.4 pounds
- Amazon Best Sellers Rank: #2,414,728 in Books (See Top 100 in Books)
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