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Process Consulting: How to Launch, Implement, and Conclude Successful Consulting Projects (Ultimate Consultant Series) [Hardcover]

Alan Weiss
4.8 out of 5 stars  See all reviews (8 customer reviews)


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Book Description

August 26, 2002 0787955124 978-0787955120 1
Follow the expert advice in this book--the fifth in The Ultimate Consultant series--and you will learn what it takes to work effectively with clients to launch and conduct projects and bring them to a successful conclusion. Alan Weiss, internationally recognized consultant and author of the best-selling Million Dollar Consulting, shows you how to form partnerships with clients who will enthusiastically assist and support the implementation of all your consulting projects.


Editorial Reviews

Review

"Alan Weiss's latest book is filled with the wisdom that comes from having been there and done that. Most anyone, whether experienced or inexperienced, can gain a great deal from it." —Benjamin B. Tregoe, chairman emeritus and cofounder, Kepner-Tregoe, Inc.

"What could be more valuable than an expert consultant revealing in great detail exactly how to succeed? There is nothing I appreciate more than a book chock-full of actionable advice. Every consultant, regardless of his or her experience, will find enormous value in this book. This is akin to sitting for weeks on the other end of the log with the Socrates of consulting." —Jack Zenger, founder and CEO, Zenger-Miller, and coauthor, Results-Based Leadership

"Anyone trying to make it big-time at management consulting should own a copy of this book. The brief case summaries will be particularly revealing and useful." —Robert F. Mager, founder, Mager Associates, Inc., and member, Training and Development Hall of Fame

From the Inside Flap

Alan Weiss, expert consultant and author of the best-selling book Million Dollar Consulting, presents Process Consulting--the fifth book in The Ultimate Consultant series--focusing exclusively on the implementation of consulting methodology. Here, at last, is a targeted book about how consultants can work most effectively with clients to launch, implement, and conclude successful consulting projects.

At the very heart of the consulting process, Weiss explains, is the reality that consultants need more than refined skills in order to succeed. They primarily need to work together with clients to create true professional partnerships. He emphasizes that consultants must prepare the environment for, and effectively educate the buyer about, the focus required and resources needed to support the project's implementation. Using the guidelines outlined in this book, consultants will learn how to prepare themselves, the buyer, and the client implementers to support and champion the intervention. This is a book that both internal and external consultants should be using as their daily guide to project success.
Process Consulting shows how to

  • Create the conditions for a successful intervention
  • Put in place the strategy and tactics needed to gather intelligence
  • Coach key people and establish the rules of engagement
  • Reinforce change and overcome resistance
  • Create dynamic instruction that will yield outright results for the client's business
  • Focus on the transition from strategy formulation to strategy implementation
  • Improve leadership that is driven by values and measured by results
Throughout the book, Weiss outlines a commonsense approach that is simple, accessible, fast, and applicable to every consulting intervention.


Product Details

  • Hardcover: 208 pages
  • Publisher: Pfeiffer; 1 edition (August 26, 2002)
  • Language: English
  • ISBN-10: 0787955124
  • ISBN-13: 978-0787955120
  • Product Dimensions: 7.3 x 0.9 x 9.7 inches
  • Shipping Weight: 1.2 pounds
  • Average Customer Review: 4.8 out of 5 stars  See all reviews (8 customer reviews)
  • Amazon Best Sellers Rank: #178,098 in Books (See Top 100 in Books)

More About the Author

Alan Weiss: Biographical Sketch

Alan Weiss is one of those rare people who can say he is a consultant, speaker and author and mean it. His consulting firm, Summit Consulting Group, Inc. has attracted clients such as Merck, Hewlett-Packard, GE, Mercedes-Benz, State Street Corporation, Times Mirror Group, The Federal Reserve, The New York Times, and over 400 other leading organizations. He serves on the boards of directors of the Trinity Repertory Company, a Tony-Award-winning New England regional theater, and the Newport International Film Festival.
His speaking typically includes 30 keynotes a year at major conferences, and he has been a visiting faculty member at Case Western Reserve University, Boston College, Tufts, St. John's, the University of Illinois, the Institute of Management Studies, and the University of Georgia Graduate School of Business. He has held an appointment as adjunct professor in the Graduate School of Business at the University of Rhode Island where he taught courses on advanced management and consulting skills. He holds the record for selling out the highest priced workshop (on entrepreneurialism) in the 21-year history of New York City's Learning Annex. His Ph.D. is in psychology and he is a member of the American Psychological Society, the American Counseling Association, Division 13 of the American Psychological Association, and the Society for Personality and Social Psychology. He was recently appointed to the Board of Governors of Harvard University's Center for Mental Illness and the Media. He has keynoted for the American Psychological Association on two occasions.
He is a 2006 inductee into the Professional Speaking Hall of Fame' and the concurrent recipient of the National Speakers Association Council of Peers Award of Excellence, representing the top 1% of professional speakers in the world
His prolific publishing includes over 500 articles and 25 books, including his best-seller, Million Dollar Consulting (from McGraw-Hill). His newest is The Million Dollar Consulting' Toolkit. His books have been on the curricula at Villanova, Temple University, and the Wharton School of Business, and have been translated into German, Italian, Arabic, Spanish, Russian, and Chinese.


He is interviewed and quoted frequently in the media, and is an active member of the American Federation of Television and Radio Artists. His career has taken him to 54 countries and 49 states. (He is afraid to go to North Dakota.) Success Magazine has cited him in an editorial devoted to his work as 'a worldwide expert in executive education.' The New York Post calls him 'one of the most highly regarded independent consultants in America.' He is the winner of the prestigious Axiem Award for Excellence in Audio Presentation.
In 2006 he was presented with the Lifetime Achievement Award of the American Press Institute, the first-ever for a non-journalist, and one of only seven awarded in the 60-year history of the association.
He has coached the former and present Miss Rhode Island/Miss America candidates in interviewing skills.
He once appeared on the popular American TV game show Jeopardy, where he lost badly in the first round to a dancing waiter from Iowa.



Customer Reviews

4.8 out of 5 stars
(8)
4.8 out of 5 stars
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For anyone who works as a professional consultant, this book is a must read. Ernestine K. Johnson  |  2 reviewers made a similar statement
You will also find little material in this book that is also available in his other books. Eric Methot  |  1 reviewer made a similar statement
Most Helpful Customer Reviews
32 of 34 people found the following review helpful
5.0 out of 5 stars Best book ever on how to consult September 2, 2002
Format:Hardcover
What does a consultant actually do when he or she is face-to-face with a client? This book tells you precisely what to say and do. It is the most practical, down-to-earth, lively and interesting guide that I have ever read...and I have read all of them! It is based on the author's own success as a consultant, with real live stories and examples of what works and what does not. Alan Weiss increased my vision for my work as a consultant by showing that my job is not simply to solve problems, but to go way beyond -- to raise the bar, to innovate, to take my clients to a higher level. He is a contrarion who challenges everything we take for granted. Take "strategic planning" for example. Weiss puts it down as an oxymoron. Strategy is vision. Planning is organization. Most people mix the two up, forget about the vision and get bogged down with details. Alan Weiss keeps the reader focused on the big picture, the grand objectives. This is the true value that a consultant can bring to an organization. And by delivering this kind of value, the consultant can charge high fees, based strictly on value added. Any intelligent CEO will be happy to pay a higher fee, because the return on investment is clear and quick.
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12 of 13 people found the following review helpful
Format:Hardcover
This is the third of Alan Weiss's book on consulting and one that fills in the gaps for me. Alan is a believer in working with the customer and jointly arrive at a solution or a process to implement. This is a key for his success and one that he expounds for all consultants to follow. Most big consulting firms have a canned program to solving the customers "problems" and most of the time, it does not really solve the problem. Alan's approach is one of truly finding the client's needs and then solving it.

Since I never worked as a consultant before, I needed some idea of some of the tools that Alan uses. This book provides his tools which I lacked in reading his first two books, Million Dollar Consulting and Getting Started in Consulting. However, I dont want to be caught up in the mechanics of the process less I fall into the same trap that the big firms are pursuing. Thank you Alan.
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10 of 12 people found the following review helpful
5.0 out of 5 stars Wonderful guide to methodology of consulting February 29, 2004
By A Customer
Format:Hardcover
This is the first book I know of from Alan Weiss which deals with the methodology of consulting. It applies to both internal and external consultants, and covers areas including focus groups, coaching, workshops, observation, facilitation, change management, and most of the basic consulting methods. Although best known as a marketing expert for consultants, Weiss has built his career on consulting for major organizations, such as HP, Merck, and Mercedes, and reveals how to successully launch and conclude projects. Note that this is not a book about human resources management, and Weiss is often disdainful of the HR function, but this is nonetheless a pithy, practical approach for even experienced consultants.
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14 of 18 people found the following review helpful
5.0 out of 5 stars A practical resource that really delivers March 25, 2004
Format:Hardcover
There are a LOT of essentially useless, empty, vague or impractical books about "how to be a consultant" out there. Process Consulting by Alan Weiss is NOT one of them.

This volume is appropriate for both internal and external consultants, and Weiss's guidelines are applicable across a broad range of consulting industries - not just corporate or management arenas.

Process Consulting shows how to:

~ create the environment for a successful intervention
~ gather the right information effectively & efficiently
~ create dynamic interventions that yield measurable results
~ coach key players and overcome resistance to change

Whether you're a long-time consultant or relatively new to the field, Process Consulting belongs on your bookshelf. It will not disappoint!

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6 of 7 people found the following review helpful
5.0 out of 5 stars Ultimate Consulting How To October 21, 2006
Format:Hardcover
Where Alan Weiss other books deal with the business side of consulting, this one is a collection of hands-on tools every consultant needs to have in his set. Among topics treated are information gathering, coaching, culture change, and leadership. Ever mindful of the need to create value, the book also teaches you to create conditions for a successful consulting assignment by dealing with the key players and avoiding political landmines within the client organisation, avoiding intimidation and pushing back when you have to.

The numerous case studies further bring the tools and their correct application into sharper relief.
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3 of 4 people found the following review helpful
5.0 out of 5 stars Excellent like the others. March 8, 2007
Format:Hardcover|Amazon Verified Purchase
I have given high marks to all AW books, which I have read. I like the style as find that each book is well worth the price. This book more than others is "original" in that AW provides pragmatic advice on how to evaluate a multitude of situations even thorny ones. He also offers good advice on handling corporate politics, which is priceless at any level of consulting. I put this advice to good use immediately. You will also find little material in this book that is also available in his other books. I also strongly suggest all the other books in the Ultimate series.
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1 of 2 people found the following review helpful
4.0 out of 5 stars Great tool for professional consultants July 15, 2007
Format:Hardcover
For anyone who works as a professional consultant, this book is a must read. It really aids in laying out the specifics of a profession that there really isn't a job description for. Great insight in how to help clients get the most from your talent and how to develop your own skills as a consultant.
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