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Process Mapping and Management (Information Systems Collection) Paperback – July 15, 2011


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Product Details

  • Series: Information Systems Collection
  • Paperback: 125 pages
  • Publisher: Business Expert Press (July 15, 2011)
  • Language: English
  • ISBN-10: 1606491296
  • ISBN-13: 978-1606491294
  • Product Dimensions: 6 x 1 x 9 inches
  • Shipping Weight: 1.6 pounds (View shipping rates and policies)
  • Average Customer Review: 5.0 out of 5 stars  See all reviews (2 customer reviews)
  • Amazon Best Sellers Rank: #421,272 in Books (See Top 100 in Books)

Editorial Reviews

About the Author

Sue A. Conger has a BS in psychology from Ohio State University, an MBA in finance and cost accounting from Rutgers University, and a PhD in computer information systems from the Stern School of Management at New York University. Sue also has consulting, teaching, and writing experience in organization development and process improvement. Her consulting work includes such clients as Southwest Airlines, La Quinta Inns, and Pattonair (A UK subsidiary of Umeco).

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Most Helpful Customer Reviews

1 of 1 people found the following review helpful By Peter Joseph on February 14, 2014
Format: Paperback Verified Purchase
The book is easy to read and understand and has good explained examples for each topic with a variety of tools that make work easier. I would recommend it for graduate students in IT Management and MBA with a concentration in IT
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By Paul on December 14, 2014
Format: Paperback Verified Purchase
Good textbook. Really beneficial.
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