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Product Warranty Handbook
 
 
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Product Warranty Handbook [Hardcover]

Wallace Blischke (Author)
5.0 out of 5 stars  See all reviews (1 customer review)

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Book Description

0824789555 978-0824789558 November 3, 1995 1
Covering product warranties, this work offers comprehensive examinations of fundamental concepts and furnishes detailed, immediately applicable results. It sets out to bridge the gap between theory and practice, and integrates the research of various disciplines that study warranty, illustrating all basic consumer warranty options.

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Product Warranty Handbook + Warranty Cost Analysis + Warranty Management and Product Manufacture (Springer Series in Reliability Engineering)
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Product Details

  • Hardcover: 952 pages
  • Publisher: CRC Press; 1 edition (November 3, 1995)
  • Language: English
  • ISBN-10: 0824789555
  • ISBN-13: 978-0824789558
  • Product Dimensions: 9.2 x 6.2 x 1.8 inches
  • Shipping Weight: 2.9 pounds (View shipping rates and policies)
  • Average Customer Review: 5.0 out of 5 stars  See all reviews (1 customer review)
  • Amazon Best Sellers Rank: #2,211,873 in Books (See Top 100 in Books)

 

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5.0 out of 5 stars Useful reference, June 3, 2003
By 
"sameervittal" (Greenville, SC USA) - See all my reviews
This review is from: Product Warranty Handbook (Hardcover)
This is probably the best book in this subject, and contains a wealth of information useful to the practicing reliability engineer, fleet risk manager and any software professional tasked with writing code to do warranty analysis. It assumes that the reader has a decent background in mathematical statistics, and is familiar with the basic ideas of stochastic processes, renewal equations, distributional analysis, etc. It's extremely expensive, but worth the price if you are serious about developing warranty models in a rigorous manner.

From a practical perspective, you need other statistical textbooks like Meeker's "Statistical Methods of Reliability Data" and Wayne Nelsons books to develop good reliability models from field data, and some books on imputation methods, Bayesian methods etc to help clean up missing data (which happens more often than you realise). Purchasing this book makes sense after you have a good reliability / field data collection and analysis program in place.

Overall, the book deserves a full five stars for being the best book out there in this important field

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Inside This Book (learn more)
First Sentence:
In today's market, product warranty plays an increasingly important role in both consumer and commercial transactions. Read the first page
Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
warranty reserve costs, item that fails prior, warranty region, expected warranty cost, warranties accurate signals, detailed system characterization, different warranty policies, identical new item, market signal theory, reliability improvement warranty, renewal function estimation, repair cost rate, warranty cost estimation, exercising warranty, reliability improvement warranties, base warranty, combination warranties, major appliance warranties, estimating warranty costs, warranty cost models, second consumer movement, simplified system characterization, total expected demand, cumulative warranties, rebate function
Key Phrases - Capitalized Phrases (CAPs): (learn more)
New York, Federal Trade Commission, Magnuson-Moss Warranty Act, Uniform Commercial Code, Management Science, John Wiley, Operations Research, Naval Research Logistics Quarterly, Journal of Consumer Affairs, United States, Journal of Marketing, Consumers Union, Los Angeles, The University of Queensland, Englewood Cliffs, Journal of Consumer Research, Marcel Dekker, Marketing Science, University of Southern California, Reliability Engineering, Stanford University, Financial Accounting Standards Board, General Motors Corp, The Conference Board, Code Ann
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