Customer Reviews

Pogo Products PRD200M4 RipDrive 40 GB MP3/WMA Player (FM Tuner, Voice/Line-in Recording)

5 star:		(0)
4 star:		(0)
3 star:		(0)
2 star:		(0)
1 star:		(1)

 

 

The Pogo Ripdrive was my secong ever mp3 player. i bought it after much deliberation and research becasue in addition to playing mp3's it also

1. Has an FM tuner with 20 presets

2. Has a voice recorder

3. Has in-line recording

and I'm kinda anti-iPod, I KNOW that somewhere there is a machine that's just as good.

I bought this thing last spring and it started misbehaving in the fall. It would freeze constantly, couldn't listen to 2 songs without the machine freezing and needing to be soft-reset. I contacted the company and was told to send it back. I did and they sent it back after basicaly only wiping the harddrive.

3 days later it began to freexe again. I contacted the company again, again, though I'd just gotten it back, I had to resubmit my receipt and send the thing back again. this time it took a bit longer to get it back, I called their cust service and they said a new on was in the mail and that if IT didn't work, I might want to look at my files for viruses.

i got the unit back and turned it over, lo and behold, the new serial number was the same as the old! Hum... I hadn't gotten a new one after all. I was emailed a firmware upgrade and put that on and loaded my music and guess what? It froze again during EVERY song. I used MediaMonkey to load onto the unit and it turns out it wasn't compatible so I took it all off and loaded from Windows Explorer.

Same stuff, I wanted to scream. By this point I was ready to throw in the towel and contacted them and requested a refund. They said no, you can only get one when you buy directly from the company and within 30 days. But, you know, I bought it in the expectation that it would WORK! I organize so many of my electronic gadgets through my computer and scan for viruses so often, it is highly unlikely that I have a virus.

So, I sent it back a third time and DEMANDED a new one. I was offered a new one and charged $20 for a new screen because the one I'd sent back had scratches not covered by the warrantee. They sent it back with the back of my old machine on it because, apparently, it also had scratches on it, so, they said, the serial number would be the same, but it would be a different machine. (smells like a scam) Meanwhile, I can find no scratches.

Same problem, different machine. It is just a shabby machine. It is big and heavy and there are only 30 people in their office so you KNOW you can't have your money back. I may just resort to using my mini disk player (remember when 5 hours of music on one disk was alot?)

Pogo stinks, it ABSOLUTELY stinks. you try to give the mom and pop company a shake then you get locked in. It was a $300 lesson for me, but believe me, I have learned.