With the advent of new technology, new markets, and new products, the rapidly changing responsibilities of the professional housekeeper demand a resource manual for today's lodging industry. In this Fourth Edition of The Professional Housekeeper, the authors address the evolving role of the professional housekeeper as a manager. No longer responsible only for cleaning duties and time schedules, today's professional housekeeper must be knowledgeable about staff diversity issues, building relations with unions, and maximizing the uses of available technology while staying aware of the bottom line. The professional housekeeper must also be aware of growing health and safety concerns. This comprehensive text has been updated to include everything from the latest information on self-managed teams in cleaning, "green cleaning," and recycling, to technological advances in the industry. Students and teachers alike will find The Professional Housekeeper, Fourth Edition an invaluable reference for this ever-changing profession.
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With the advent of new technology, new markets, and new products, the rapidly changing responsibilities of the professional housekeeper demand a resource manual for today’s lodging industry. In this Fourth Edition of The Professional Housekeeper, the authors address the evolving role of the professional housekeeper as a manager. No longer responsible only for cleaning duties and time schedules, today’s professional housekeeper must be knowledgeable about staff diversity issues, building relations with unions, and maximizing the uses of available technology while staying aware of the bottom line. The professional housekeeper must also be aware of growing health and safety concerns. This comprehensive text has been updated to include everything from the latest information on self-managed teams in cleaning, "green cleaning," and recycling, to technological advances in the industry. Students and teachers alike will find The Professional Housekeeper, Fourth Edition an invaluable reference for this ever-changing profession.
About the Author
MADELIN SCHNEIDER has spent much of her life as an editor, writing about hotels and restaurants. She has been International Editor and Editor in Chief of Hotels magazine. In 1991 she received the highest honorary award given by the International Hotel Association, the Chevalier de la Confrerie de L'Association Internationale de L'Hotellerie. GEORGINA TUCKER was a highly successful food director of Western International Hotels before being appointed Executive Housekeeper of the Century Plaza Hotel in Los Angeles. MARY SCOVIAK is the Design Editor for Hotels magazine, a business publication for the international hotel industry and Editor of Hotels' Investment Outlook, a quarterly magazine for the international hotel investment community.
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Inside This Book
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First Sentence:
Housekeeping is the heart of the lodging industry. Read the first page Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
most executive housekeepers, main linen room, cost per occupied room, floor linen rooms, linen usage, professional housekeepers, linen demand, linen room attendant, housekeeping department, contract cleaning services, rooms division manager, housekeeping profession, laundry manager, professional housekeeping, senior living centers, cleaning challenges, guest supplies, laundry attendants, cleaning assignments, laundry chemicals, occupancy forecasts, housekeeping budget, lodging industry, guest market, guest comment cards Key Phrases - Capitalized Phrases (CAPs): (learn more)
Tales of the Trade, New York, United States, Critical Thinking Questions, Holiday Inn, Review Questions, Royal Hotel, Hong Kong, Las Vegas, San Diego, White House, Mohonk Mountain House, Adolphus Hotel, Grant Hotel, Hotels Association, James Hotel, Direct Supplies, Eco Services, Amboy Associates, Boston Park Plaza, Courtesy of the Shangri-La Hotels, Inter-Continental Miami, Miriam Albano, New Paltz, Quezon City New!
Books on Related Topics | Concordance | Text Stats Browse Sample Pages:
Front Cover | Table of Contents | First Pages | Index | Back Cover | Surprise Me!
Housekeeping is the heart of the lodging industry. Read the first page Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
most executive housekeepers, main linen room, cost per occupied room, floor linen rooms, linen usage, professional housekeepers, linen demand, linen room attendant, housekeeping department, contract cleaning services, rooms division manager, housekeeping profession, laundry manager, professional housekeeping, senior living centers, cleaning challenges, guest supplies, laundry attendants, cleaning assignments, laundry chemicals, occupancy forecasts, housekeeping budget, lodging industry, guest market, guest comment cards Key Phrases - Capitalized Phrases (CAPs): (learn more)
Tales of the Trade, New York, United States, Critical Thinking Questions, Holiday Inn, Review Questions, Royal Hotel, Hong Kong, Las Vegas, San Diego, White House, Mohonk Mountain House, Adolphus Hotel, Grant Hotel, Hotels Association, James Hotel, Direct Supplies, Eco Services, Amboy Associates, Boston Park Plaza, Courtesy of the Shangri-La Hotels, Inter-Continental Miami, Miriam Albano, New Paltz, Quezon City New!
Books on Related Topics | Concordance | Text Stats Browse Sample Pages:
Front Cover | Table of Contents | First Pages | Index | Back Cover | Surprise Me!
Citations (learn more)
This book cites 3
books:
2
books
cite this book:
- A Plaza Wedding: Inspiration and Ideas for the Wedding of Your Dreams by Lawrence D. Harvey on page 141
- Lost and Found: Poems 1975-1982 by Harry Guest on page 108
- The French impressionists by Clive Bell on page 221
- The Hotel and Restaurant Business, 6th Edition by Donald E. Lundberg on page 101
- Hotel and Lodging Management: An Introduction by Alan T. Stutts on page 111
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