Customer Reviews

Oral-B Professional Care SmartSeries 5000 Electric Rechargeable Power Toothbrush 1 Count

5 star:		(436)
4 star:		(75)
3 star:		(18)
2 star:		(11)
1 star:		(20)

 

 

I can't think of anything negative to say about this product. I did a lot of research on Oral-B's products as compared to Sonicare before buying this unit, and I'm happy as heck with the choice I made. It's easy to use, easy to keep clean, very well constructed and is a very effective oral hygiene tool. Also, since my bathroom is small, I really appreciate the small footprint of the recharging base.

When I was making the decision to buy this model, I went back and forth as to whether to go with the SmartSeries 5000 with its separate "Smart Guide," (as opposed to the only slightly-cheaper 4000) but I'm glad I opted to pay the extra money for this additional gizmo. Aside from the fact that it doubles as an unobtrusive bathroom clock, I actually find that the visual guidance on brushing times, brushing mode, and brushing pressure help me to use this product to its full potential. Also, in case you were wondering, the cheaper AA-powered brushes you can get for a tenth of the price of this product simply DO NOT COMPARE.

I decided to purchase this product for the simple fact that it had a battery indicator on it and because of the small portable charger. Those were the two top reasons why I purchased this product. I knew I wanted to purchase an Oral-B. I ordered the Oral-B 5000 Sunday 9-20, it was shipped 9-21 and I recieved it 9-25. The order came from TeethNthings. The product was packed ok but I received it banged up. The postal worker wanted to blame it on poor packaging but it was packaged fine. The product itself was fine.

I have been using this product for a couple of days now so I must report that I am overall very happy and satisfied with it. I read over the instructions twice, and when I used it for the first time, I was puzzled when I felt it doing small pauses. The instructions are ok. They could have broken it down dummy-style for some of us but oh well. I was a bit confused about how to set the timing part, but I figured it out. It could have been the excitement.

If you buy this product, it will do these short pulses every two minutes. After two minutes of brushing, the smiley comes up and winks. So cute. If you reach 4 minutes of brushing, it will do the pulse thing again. There is a DVD that comes with it to explain their brushing technique of using the brush. They break it down in 4 quadrants, 30 second intervals, two get in at least 2 minutes of brushing.

The toothbrush itself is a tad bit noisier and heavier than my old ancient basic one, but let me tell you, boy does it go. I feel like my teeth are getting a serious dental treatment, Spa Dente'. I don't know what this toothbrush will leave for the dentist to do, besides exrays. To switch between the different brushing styles, you will push the triangle button while the brush is on. The detached screen thing will tell you. I use it in sensitive mode. If you are brushing too hard, it will flash red. Be careful not to push it while brushing, as it would seem easy to do.

I really really love how they have the charger. It is small and not bulky, which is perfect for travel. Pretty smart how they did that. The charger base is your travel base as well. I really really love the blue travel case that it comes with so you can store two brush heads. That is so neat.

The best thing about this toothbrush is that it really gets your teeth, gums and mouth clean. The smell of my breath has improved also. It does a wonderful job. I am very very pleased and would recommend this toothbrush to anyone. It is a little expensive but it is well worth it to me. I hope if you purchase this you will enjoy it as

I have no cavities and was happy with my Sonicare toothbrush which I had been using for several years. On my recent dental check-up, my dentist noticed that my teeth were stained from the tea that I drink and asked me what type of toothbrush I use. She recommended that I consider buying this Oral-B toothbrush because it could help remove the tea stains.

This is an excellent electric toothbrush and it makes my teeth feel smooth and clean after brushing. The timer and pressure warning feature are nice and the brush is much easier to keep clean than the Sonicare I used to use. The only negative comment I can think of is that the brush head might be a little big for some people; I found brushing around my back molars a little difficult. Overall, though, this German-made toothbrush is probably one of the best electric toothbrushes available and I would highly recommend it to anyone looking for an electric toothbrush.

IT DOESN'T GET ANY BETTER THAN THIS.

Since I agree with all of the other 5 star ratings, I thought I would address the CONS from the less than 5 star ratings. And, there is no sense in repeating all of the great things in all of the excellent in-depth reviews on this Oral-B Toothbrush.

Con: THE WIRELESS SMART GUIDE'S CLOCK CAN ONLY BE SET AT 12:00.

Response: The wireless smart guide clock can be set to either 12 or 24 hour a day clock.
And, I love having the clock sitting on my bathroom counter top to help me keep track of my morning schedule.

Con: YOU REALLY DON'T NEED THIS PART AS IT ONLY TELLS YOU WHEN THE RECOMMENDED TIME OF 2 MINUTES IS DONE.

Response: As is stated above, it is also a very accurate clock and can also keep track of the 45 second brushing cycles. I like this feature. Also, if you tend to brush too firmly a little red light flashes on the LCD screen and the pulsation of the brush stops.

Con: You'll also receive a timer that reminds you when to move to a different quadrant of your mouth; a useless gimmick for an adult, in my opinion.

Response: I am an adult and I still love this feature. It is very easy not to brush your teeth long enough especially if you are in a hurry. The timer doesn't allow this to happen.

Now, some extra PROs:

Previously I was a diehard Philips Sonicare user for many years. But, I was having some problems with my gums and deep plaque buildup. I finally decided that there must be something better and more effective. After much research online and with my dentist's input, I decided on the Oral-B. I absolutely love the deep cleaning feature and brush head. Actually, I never use any other head or brushing strength other than the deep cleaning mode and brush head. The brush head has numerous styles of bristles that accomplish different things from deep cleaning, removing plaque, cleaning between teeth, massaging gums, etc. You couldn't give me my Philips Sonicare back.

My original hesitance was the price. But, it was worth the money considering I only have one set of teeth and gums.

One minor CON: The user manual was not written to be user friendly. It does a poor job of explaining how to set the Smart Guide Clock features. Just be prepared to read it carefully and keep it nearby for a few days. When you consider all of the awesome features, the user manual is not worth losing a start or a half star.

This will be a long and detailed review. If you don't want to read it all, I give you this quick summary. Great product, well worth the price at amazon. Best clean you can get and has many useful features. I have never had healthier teeth and gums. Read further for more details.

This product is simply outstanding and in a class of it's own.

I had a situation in which my gums are not in their peak condition, and that is putting it lightly. I have had this toothbrush for just a touch over two weeks. I also drink coffee every day, only 1 cup though. Since I have been using this, my gums are already noticeably healthier, my teeth are whiter, and I find it easier to make sure I brush at least twice a day. I think this is mostly because of how much I invested into this product. At this point I have nothing but good things to say about this toothbrush.

I also have my wisdom teeth fully grown in and this toothbrush is small enough where I am able to reach them and give them a proper cleaning. My wife is also using it with a separate brush head.

The device takes a full 10 hours on initial charge before use, as seems to be normal for most NiMh batteries. At first the backing on the timer is a bit confusing and difficult to get off as the instructions do not help. Once you figure it out though, It is quite easy to master.

Positive feedback:
Now onto a more descriptive part about the features this offers. Since my gums are sensitive to begin with I can only use the normal clean and sensitive options until my gums are healthier. The other modes are a really nice feature that I plan to use when I can.

The included 2 sided tape is nice for when you want to mount it to the wall.

I really like how both the toothbrush and the timer give you an indication of when to switch quadrants in your mouth every thirty seconds. The timer will blink and display that you should be working on the next quadrant. The toothbrush pulses every 30 seconds and pulses 3 times every 2 minutes. (I personally don't think 30seconds is enough for each quadrant so I often spend more time after brushing to give my whole mouth a quick once over.)

Once you get the timer set and mounted it does make a nice restroom clock as other have said. After charging and setting the timer, the toothbrush is easy effective and gives the best clean I have experienced sans a dental visit.

Also a side note, I asked my dental hygienist which toothbrush they recommend for electrical as they said I should get one. This one came at the very top of their recommendations. Before this I was using Oral-B's cheap $20 electrical toothbrush. The difference is astounding.

The container for the extra toothbrush heads is very nice allows you to let the head dry out while not connected to the handle. They brush heads are very easy to remove and clean. The different color rings are very helpful if you have more then 1 person using the same style brush head.

The travel pack is a really nice and touch and is compact too.

Best clean you can get without visiting a dental hygienist.

Negative Feedback:
The back plate on the timer is a bit unwieldy at first.

The toothbrush is a bit loud but not as loud as the $20 dollar variants.

IT would have been nice if the battery came pre-charged. It would also have been nice if the timer also came with a rechargeable battery solution.

It is expensive and costs way too much at a standard retail store($150).

It only comes with 2 brush heads.

+easy to maneuver
+doesn't "rattle" ones teeth
+compact charging base
+handy "tip" tray [if you share the brush in the household]

-the oral-b 1000 works identical

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the big question people will ask is "sonicare vs oral-b"?. quick answer: "they're both equally good." some will swear 'but my dentist recommended XXX to me'. correction - your dentist recommends whichever product manufacturer incentivises them to do so. think critically, please. there's a few published studies out there, but not many, and IMO not that all that solid/conclusive. as a practical answer, it should be accepted that both brands are equally good for consumer use.
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WHY I PREFER ORAL-BB:
having owned both, the real differentiator for me is that (1) the smaller round head of oral-b makes it much easier to maneuver around. (2) when accidentally tapping the back of the brush on your tooth, it is not as "jarring". (3) auto-pause feature when applying too much pressure; i have been over aggressive on the gums when brushing manually.
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WHY YOU COULD LIVE WITH SERIES 1000:
i bought this 5000 at a good price driven by an impulsive "get the most expensive/best" psyche. honestly, (1) the timer is useless, i usually brush from 2-3 minutes regardless. (2) the different modes (massage, gentle, extra clean) are useless. its like buying a sports car with a "comfort" and "luxury" suspension settings--do you ever switch it to those? (3) the battery meter.... you use the toothbrush 4 minutes a day and charge it for 24 hours... are you really concerned to need to know the battery life?...... the only thing you really get is a travel case. thats it. (which comes on the 3000 series)

I got this a couple of months ago. It felt kind of crazy to spend $100+ on a toothbrush, but I had some money in a health spending account to use up. I read a lot of reviews before buying.

Pros: My teeth feel very clean after using. It can reach places that a regular toothbrush couldn't. The construction feels pretty strong and reliable. I like the external readout, and having a clock in the bathroom is handy.

Cons: Expensive. The feel in the hand is a little big and clunky. All the various speed settings seem a little pointless...probably one or two settings would be fine. The flossing brush head doesn't feel like it really flosses/gets between teeth, the polishing brush head doesn't seem like it does anything special. I mostly stick w/ the sensitive brush head.

If it lasts me 5 years and results in good checkups, it will have been worth it.

I was using Oral-B Vitality Precision Clean Rechargeable Electric Toothbrush before and Oral-B Professional Care SmartSeries 5000 is way better. The motor is a lot more powerfull and stays powerfull till the last drop of battery charge. I am using the Oral-B Precision Clean brush heads instead of Oral B Floss Action brush heads becuase I find these are too big. I very pleased with this purchease.

I was delighted with the ease of use and effectiveness of the Oral-B SmartSeries 5000. It's actually a pleasure to use; I never reach for my manual toothbrush anymore. There's a learning curve but not overwhelming. Once I got the hang of it, I was amazed at how simple it was - put on the brush head, apply toothpaste, press the button and enjoy. Rinse the whole thing under water, dry and stand in its recharger. That's it. It has been very effective at removing old stains - without damaging my gums - something I found hard to do with a manual toothbrush. It actually feels good to use and I often go a little longer than the timer suggests.

My last Oral-B still worked, but was sluggish and my dentist said I should get a new one and recommended I get one of the Oral-B Triumph models. I thought the Smart Guide device was really for kids, but it is handy and I am glad I got the model with the Smart Guide. The signal to move to the next quadrant of the mouth is very helpful. I have taken it on trips up to 5 days and the charge holds fine without recharging.

My only criticism is that sometimes when I am holding the handle I will accidently press the button that switches to the next brushing mode. So I have to make sure I hold the handle low enough. The handle may be made for a man's larger hand whereas with my hand I would like to hold it a little closer to the brush, but that is when I can hit the button.

I would definitely buy this again.