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Professionalism in Healthcare: A Primer for Career Success (3rd Edition) [Paperback]

Sherry Makely
3.7 out of 5 stars  See all reviews (9 customer reviews)

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Professionalism in Health Care: A Primer for Career Success (4th Edition) Professionalism in Health Care: A Primer for Career Success (4th Edition) 4.0 out of 5 stars (14)
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Book Description

January 25, 2008 0135153875 978-0135153871 3
Professionalism in Healthcare, 3/e addresses the special skills and attitudes that a  worker must possess to be recognized as a health care professional. This text stresses the idea that professional recognition isn’t automatically bestowed upon a person when he or she completes an educational program, obtains a degree or certificate, or secures a license to practice. Recognition as a healthcare professional has to be earned and maintained each and every day. Professionalism is a state of mind, a way of “being,” “knowing,” and “doing” that distinguishes "exceptional" workers from the "ordinary".  Enhancing professionalism has become a major challenge for healthcare educators, employers, and personnel. This text helps meet that challenge by describing the professional standards that apply to all health care workers–the “common ground” that everyone shares in providing the quality care and service excellence that today's patients deserve and demand.

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Editorial Reviews

About the Author


Dr. Makely manages administrative projects and the Employee Education and Development department for Clarian Health Partners in Indianapolis, one of the nation’s preeminent health care organizations employing 12,000 people. She's a Radiologic Technologist with a Master’s degree in Education and a Ph.D. in Human Resources. Dr. Makely has developed and directed allied health education programs, career advancement initiatives, and workforce education and development projects for more than thirty five years.


Dr. Makely is a consultant, speaker, author, and researcher. As President and CEO of Pine Ridge Publications, Inc. she has authored and published several books on health careers, cross-training, teamwork, and professionalism for Pine Ridge Publications, Prentice Hall, and other publishing companies. Dr. Makely authored the first two editions of Prentice Hall's health care professionalism texts as well as the new, third edition scheduled for publication in January, 2008.


Dr. Makely served on the Commission on Accreditation of Allied Health Education Programs (CAAHEP), the Advisory Panel of the National Multiskilled Health Practitioner Clearinghouse, the Pew Health Professions Commission’s Allied Health Advisory Panel, the National Health Care Skill Standards Review Committee, and the Indiana Chamber's Employer Advisory Council. She has directed several grant-funded programs including a federal demonstration site for the US Department of Labor and Workplace Skills programs for the Indiana Department of Workforce Development. In 1991, Dr. Makely was honored as the Baxter Fellow for Innovation in Health Management by the American Hospital Association's Research and Educational Trust and the Baxter Foundation.

Product Details

  • Paperback: 192 pages
  • Publisher: Prentice Hall; 3 edition (January 25, 2008)
  • Language: English
  • ISBN-10: 0135153875
  • ISBN-13: 978-0135153871
  • Product Dimensions: 7 x 0.5 x 9.2 inches
  • Shipping Weight: 12 ounces
  • Average Customer Review: 3.7 out of 5 stars  See all reviews (9 customer reviews)
  • Amazon Best Sellers Rank: #578,892 in Books (See Top 100 in Books)

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Customer Reviews

3.7 out of 5 stars
3.7 out of 5 stars
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Most Helpful Customer Reviews
3 of 3 people found the following review helpful
2.0 out of 5 stars Professionalism in Health Care October 19, 2008
Format:Paperback|Verified Purchase
I think the book is okay but too expensive for the size and the information it has. I already had a professionalism class that was basically the same thing, just not a medical version.I found Therapeutic Communications to be a better book.
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1 of 1 people found the following review helpful
5.0 out of 5 stars As expected June 15, 2012
By jflakes
The book is as expected, all common sense. Unfortunately it's always assigned reading, but it's a quick read at least.
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1 of 1 people found the following review helpful
1.0 out of 5 stars Book needs a professional makeover March 28, 2012
By Nancy A
Format:Paperback|Verified Purchase
One teeth-grinding feature of this book is Ms. Makely's constant habit of putting quotes around phrases (e.g., "prove yourself", "free labor", "press your buttons") -- phrases that don't need quotes. Someone needs to tell her that this has the effect in readers' minds of casting doubt on whatever is being said -- it's as though she's saying, "I don't believe what I'm writing" or maybe "I think what I am writing here is beneath me, but I'll write it anyway."

Another (and probably worse) is the tendency to lecture as though her audience is a bunch of PINS (persons in need of supervision), especially the places where she lobs rhetorical question after rhetorical question, implying the reader is no doubt the laziest, sloppiest person imaginable. These harangues are insulting and disrespectful.

Finally, the CD is out of date -- it claims to work on a Macintosh, but it sure doesn't on mine.
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1 of 1 people found the following review helpful
4.0 out of 5 stars Good book, HORRIBLE CD-ROM March 19, 2010
By JaNae
Format:Paperback|Verified Purchase
I needed this book for a class. The book was fine but the CD that came with it was terrible. It didn't save or print my work. It kept freezing and an error message kept popping up. Once the error message popped up it would kick me out and every time I tried to get back on it it would keep kicking me out. Some other students in my class was having the same problem.
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5.0 out of 5 stars For school October 29, 2013
Format:Paperback|Verified Purchase
This was cheaper here than at the college campus bookstore. It was just what I needed for class.. I have no complaints or concerns.
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