From the Back Cover
This professional reference combines the best decision science models and tools to deliver a time-tested approach to problem solving and decision making in corporations. The authors draw from their decades of experience in decision science and operations management, giving professionals a field-tested model for making decisions that meet corporate objectives in businesses that rely on process and operations management.
Their paradigm combines both new and classic techniques into an integrated approach for assessing issues, developing solutions, and making decisions that drive organizational success.
- Defining objectives
- Exploring the environment
- Determining the scope of the problem
- Applying data mining and statistical analysis
- Selecting and executing solutions
- Measuring and evaluating results and more
Case study chapters walk through the effective use of the authors’ framework in diverse corporate environments and demonstrate its exceptional adaptability.
About the Author
Deandra T. Cassone currently teaches as an adjunct professor at Missouri University of Science and Technology in its graduate sys- tems engineering program and is in management at a Fortune 100 company. She has spent more than 25 year in the industry, serving in consulting, technical, and management roles. Her interests lie in building structured decision-making models that encompass the application of the concepts in this book. She has also submitted and been awarded a number of business process patents.