Program Planning and Evaluation for the Public Manager, Third Edition (Paperback)

by Ronald D. Sylvia (Author), Kathleen M. Sylvia (Author)

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Product Description
Program evaluation in the public sector has evolved from the status of applied research methodology to become an indispensable component of program operations. The fields of health care, social services, education, and law enforcement now have established their own standards against which program operations are assessed. National accrediting bodies have established systems of rigorous peer review to ensure the quality of program processes and outcomes. The authors address all facets of this standards-based program accreditation in the new Third Edition. This volume clearly details methods of monitoring and reviewing internal processes, as well as systematically conceptualizing outcome evaluations. Planning techniques are facilitated and enhanced by computer-generated project calendars, PERT/CPM applications, and queuing theory/flowcharts. The authors provide concepts and techniques of systems theory, process intervention, research design, and cost-benefit analysis, illustrated with easy-to-understand examples. Hypothetical planning case studies and outcome evaluation exercises provide valuable learning experience to students as they apply the various principles of planning and evaluation discussed throughout the text.

From the Publisher
Titles of related interest from Waveland Press: Denhardt, The Pursuit of Significance: Strategies for Managerial Success in Public Organizations (ISBN 9781577661146); Johnson, Public Administration: Partnerships in Public Service, Fourth Edition (ISBN 9781577665502); and Welch-Comer, Quantitative Methods for Public Administration: Techniques and Applications, Third Edition (ISBN 9781577664932).

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Product Details

• Paperback: 248 pages
• Publisher: Waveland Press; 3rd edition (June 2004)
• Language: English
• ISBN-10: 1577663411
• ISBN-13: 978-1577663416
• Product Dimensions: 8.9 x 6 x 0.6 inches
• Shipping Weight: 11.2 ounces (View shipping rates and policies)
• Average Customer Review: 4.0 out of 5 stars See all reviews (1 customer review)
• Amazon.com Sales Rank: #542,418 in Books (See Bestsellers in Books)

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6 of 6 people found the following review helpful:

4.0 out of 5 stars Program Planning and Evaluation for the Public Manager, June 9, 2003

By	T.A. Olive "tamara_olive" (Greenbelt, MD United States) - See all my reviews

This review is from: Program Planning and Evaluation for the Public Manager (Paperback)

I consider this book to be very informative to program planning and evaluation. The authors included a complete and thorough explanation of system concepts, functions/techniques of planning, internal processes, outcome evaluation, cost benefit analysis and evaluation designs.

I haven't read any other materials dealing with public planning and evaluation but this book clearly pinpointed specific issues to help guide an individual with no prior knowledge.

The book wasn't difficult to read or understand. Chapters 1-7 were in sync from the beginning. Chapter 8 ends with a 10 point checklist for program evaluators. The book contained a wealth of information. However, there could have been more practice exercises and examples of program planning and evaluation. Also, the book could have been longer, it was very short but comprehensive.