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Project Retrospectives: A Handbook for Team Reviews [Paperback]

Norman L. Kerth
4.7 out of 5 stars  See all reviews (11 customer reviews)

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Book Description

February 2001
With detailed scenarios, imaginative illustrations, and step-by-step instructions, consultant Norman L. Kerth guides readers through productive, painless retrospectives of project performance.

Whether your shop calls them postmortems or postpartums or something else, project retrospectives offer organizations a formal method for preserving the valuable lessons learned from the successes and failures of every project. These lessons and the measurements they yield foster stronger teams and savings on subsequent efforts.

For a retrospective to be effective and successful, though, it needs to be safe. Kerth shows facilitators and participants how to defeat the fear of retribution and establish an air of mutual trust. One tool is Kerth's Prime Directive: Regardless of what we discover, we must understand and truly believe that everyone did the best job he or she could, given what was known at the time, his or her skills and abilities, the resources available, and the situation at hand.

Applying years of experience as a project retrospective facilitator for software organizations, Kerth reveals his secrets for managing the sensitive, often emotionally charged issues that arise as teams relive and learn from each project.

Don't move on to your next project without consulting and using this readable, practical handbook. Each member of your team will be better prepared for the next deadline.


Frequently Bought Together

Project Retrospectives: A Handbook for Team Reviews + Agile Retrospectives: Making Good Teams Great + Agile Estimating and Planning
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Product Details

  • Paperback: 268 pages
  • Publisher: Dorset House (February 2001)
  • Language: English
  • ISBN-10: 0932633447
  • ISBN-13: 978-0932633446
  • Product Dimensions: 5.5 x 8.4 inches
  • Shipping Weight: 14.4 ounces (View shipping rates and policies)
  • Average Customer Review: 4.7 out of 5 stars  See all reviews (11 customer reviews)
  • Amazon Best Sellers Rank: #286,229 in Books (See Top 100 in Books)

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Customer Reviews

4.7 out of 5 stars
(11)
4.7 out of 5 stars
Norm Kerth has given us a wise and practical book on project retrospectives. Ellen Gottesdiener  |  5 reviewers made a similar statement
Often you will learn and find that they work surprisingly good. Bas Vodde  |  1 reviewer made a similar statement
This unique book is a key enabler for any learning organization. Karl E. Wiegers  |  1 reviewer made a similar statement
Most Helpful Customer Reviews
15 of 16 people found the following review helpful
5.0 out of 5 stars Excellent guide to improving organizational performance February 8, 2003
Format:Paperback
"Project Retrospectives" is one of the best written, best edited, most nicely presented, and most useful software books I've ever read. Norm Kerth presents a convincing argument for the value of taking the time to study past projects and learn from them. He then presents a rich tool kit of techniques for helping a project team explore what actually happened, what went well, what caused problems, and what happened that surprised them. Kerth's sensitivity to the complex interpersonal issues surrounding project retrospectives will help any facilitator, participant, or manager get the most out of these important learning activities.

Despite the value of retrospectives, not every project team will find it possible to spend 2 or 3 full days reflecting on its experience. However, the methods described here can be scaled down so that any team can apply them. If a team doesn't take the time to learn how to improve, it shouldn't expect the next project to go any better than the last one. This unique book is a key enabler for any learning organization.

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10 of 12 people found the following review helpful
5.0 out of 5 stars A book that will remain valuable for decades April 4, 2001
Format:Paperback
Failure is the norm in software development. The majority of projects are not completed, and it is a rare one indeed that comes in under budget. If a substantial project were ever to yield a useful product, be on time and under budget, it may be cause to ask about any pacts that were made. However, failure is a permanent condition only if you do not learn from the mistakes. A project retrospective is a backward look at what happened, what went wrong, why it went wrong and the points of success. The last is also important, because even the most abject failure contains elements of success.
Unfortunately, but understandably, most people fear retrospectives, thinking that they are nothing more than a search for the people to blame for the failure. If properly done, a retrospective can be uplifting, as the people in the development team can learn what went wrong, alter their approach and increase their chances for success in the future.
It takes a deft hand to perform such an act and Norman Kerth has two of them. His advice on how to politic your way through a successful retrospective demonstrates that he understands the egos, stubborness, jealousy, passion, intelligence, and occasional idiocy of development teams. Navigating through this minefield is difficult, but worth it as the potential rewards are immense. In a field where the cost of failure usually takes seven or more digits to describe, reducing the probability of failure the next time is imperative.
The experience and understanding that Kerth puts forward in this book is priceless and should be a roadmap for what to do after every project is considered done. Using this map to mine your experience for the points of success and failure will pay dividends of many different forms.
... Read more ›
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8 of 10 people found the following review helpful
5.0 out of 5 stars A wise and practical book, destined to be a classic February 23, 2001
Format:Paperback
Norm Kerth has given us a wise and practical book on project retrospectives. It is destined to be a classic in our software engineering and project management literature.

If you are curious, courageous, care about yourself and your teammates, and you are interested in personal and professional growth, read this book.

Beginning with his "prime directive", you will learn why and how to conduct project retrospectives. Norm makes a compelling case for the ritual of retrospectives, openly and honestly presenting the opportunities and dangers. There are many engaging features in this book: fables that make a point, a detailed description of an example retrospective, numerous true stories from real retrospectives that grab your interest, cartoons to illustrate the text, and recipes which provide facilitators with the structure, group processes and rationale for conduct successful retrospectives activities.

Who should read this wonderful book? The book's voice addresses the retrospective facilitator ("must" readers) along with anyone else who wants to learn about retrospectives. This audience includes project managers and their managers, along with team members.

Why these readers? Because software project success is all about people, not technology. How we interrelate, use technology, communicate, and are affected by project history impacts our work. And if we don't learn from our successes and mistakes, we can't grow, do better and have our work bring value to our organizations and ourselves. Project retrospectives are an essential tool toward that end. Norm Kerth's book helps us use this wonderful tool.

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3 of 4 people found the following review helpful
5.0 out of 5 stars A very practical "how to" book November 14, 2001
Format:Paperback
Project Retrospectives by Norm Kerth places an entirely new light on how to effectively and safely reflect on a recent project and not only learn from successes and mistakes, but to become a more solid project team for the next project.
The things I liked about the book: First, Project Retrospectives covers the topic completely in a very concise and readable way. You will find everything you need to know in this book in how to get started, how to be or find a facilitator, how to plan the retrospective, how to conduct the sessions - including a generous number of effective exercises, how to sell the concept of retrospectives to management and how to apply the lessons learned in an organization.

Second, I like the way that Kerth dealt openly and honestly with real world issues that surround project activities such as retrospectives that are often seen by management as "extras." Kerth treats this topic with integrity and basically advises that if you can't do the retrospective right, don't do it at all - or at least wait until you can do it right. I never had to try to separate theory from practice as I read the book - it was all practical.

Finally, I enjoyed the clear train of thought throughout the book, along with specific examples and case studies. I never had to wonder where Kerth was going with a thought.

It is time that we as software professionals make a ritual of reflecting on what we do and how effective we have been. In a profession where we try all too often to apply a single solution to many problems, the activity of project retrospectives can be a major force to improve the overall quality of projects.... Read more ›

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Most Recent Customer Reviews
5.0 out of 5 stars Must read for anyone involved in retrospectives
Norm Kerth's book introduces the retrospective ritual and a very good description on how and why to do them. Read more
Published on December 10, 2006 by Bas Vodde
5.0 out of 5 stars A down-to-earth and highly accessible guide
Norman L. Kerth is a professional with twenty years' experience in leading project retrospectives. In Project Retrospectives: A Handbook For Team Reviews, Kerth draws upon his... Read more
Published on November 17, 2003 by Midwest Book Review
5.0 out of 5 stars Understand your project
Project Retrospectives is a must have for anyone who wants(or needs)to understand what happened on their last project. Read more
Published on November 2, 2003 by Steve Berczuk
4.0 out of 5 stars Good reference
This book is intended as a manual for software developers intending to hold a project retrospective at the end of a large project. A retrospective is a little like a post-mortem. Read more
Published on September 28, 2003 by jlion
5.0 out of 5 stars Enlightening and comprehensive
Anybody thinking seriously about management should work on introducing retrospectives in their organizations. Read more
Published on November 6, 2001 by Dragos Manolescu
5.0 out of 5 stars A sound new tool
Norm Kerth's book offers a lucid and practical program for effective project assessment. His tone is pitch perfect for the facilitator who must move a team into and through... Read more
Published on July 22, 2001 by larry labeck
3.0 out of 5 stars Skip the first 5 chapters
The second half of Kerth's book (ch. 6-9) contains some helpful advice on conducting end-of-project reviews. Read more
Published on June 24, 2001 by Conrad H. Weisert
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