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228 of 242 people found the following review helpful
on February 10, 2014
The tablet seems to be very well made, and when Amazon was shipping it they got the product to me in two days at no cost with Prime! The big problem is that ProntoTec is in China with no customer support, website or FAQ! Amazon absolutely stands behind their products 100% with incredible and outstanding customer care and really tried to help even though the manufacturer didn't. The bottom line is that Amazon will solve this with a return BUT if you would rather keep what looks like a great entry-level tablet, you need to trouble-shoot it yourself. If you are not a hacker or Android user here are a couple of tips to get up and running.

1) In my case, the charger plug would not seat and I didn't want to force it - so it couldn't charge the tablet! Others mentioned the power switch not working - it is likely that the battery never charged properly! FIX: plug the supplied USB cable into your computer while it is on and your tablet will get a full charge in about five hours (see #2).

2) The tablet USB doesn't show a connection to your computer. FIX: in my case the micro USB didn't seat properly in the tablet so it was not physically connecting. You need to press it in firmly and make sure it is all the way in.

3) Biggest problem for me - the error message "Unfortunately, the process com.google.process.gapps has stopped" flashes every five seconds" out-of-the-box," locking you out of your tablet! FIX: After over a week of poking around, the solution is so simple I can't believe ProntoTec never answered my emailed question! Go to the top of your screen and finger-swipe down, then select SETTINGS. If the error messages persist, just keep hitting OK for a few minutes and it will go eventually stop for a minute. Select RESET and click through the menus to reset your tablet. This will erase all info and settings on the tablet but this is a brand new device so there should be nothing to erase other than resetting the system. Once reset - the tablet works great (so far)!

4) Directions are included in very, very broken English - with solutions blacked out! Also, the manufacturer assumes you know Andriod Jelly Bean and can navigate the tablet on your own. FIX - The important icons are: HOME (looks like a building with a roof), PROGRAMS (circle with dots inside), GO BACK (looks like return carriage), RUNNING APPS (box over box). You can close apps on this page once you see them by swiping them each off the screen with your finger.

Hope that helps!
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60 of 64 people found the following review helpful
on April 25, 2014
I bought this for my 8 year-old grandson. He is very happy with it. He can download most of the games he likes to play and he can download books to read. It doesn't compare to an iPod, or a Samsung Galaxy, but it is a great first tablet for a kid, or for someone who just wants to play games, read books, and maybe surf the web. Overall, I would recommend this tablet.
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33 of 39 people found the following review helpful
on March 26, 2014
I've been looking for entry level tablets as gifts for my family day. So far as I know my nephews and nieces are very happy with this products, consider the price I paid I will definitely recommend.
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29 of 35 people found the following review helpful
on June 10, 2014
I have had bad experiences with purchasing lower-priced tablets in the past. During Christmas of 2012, both of my oldest children's tablets stopped working shortly after they were opened. I was very skeptical about purchasing these particular tablets, especially when I saw the price. I ordered 4 tablets for a group of volunteers, and they all worked wonderfully! I really love the screenshot button at the bottom of the screen. It makes it so easy. The battery life is great, and it quickly connects to Wi-Fi. I plan to purchase this exact tablet for my youngest daughter in the very near future.

GREAT PURCHASE! GREAT PRICE!!! VERY PLEASED CONSUMER!
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61 of 77 people found the following review helpful
But why did I give it five stars you ask . Well I got it for 49.99 so it is one the nicest once you can get for that price Battery seems decent more of a tinker toy. there is no Bluetooth But that doesn't matter to me I am just using it to kill time till I get my new phone you want a simple tablet that does pretty much everything all the other tablets do this is is. Your going to get what you paid for and that is it sounds good video well have to hold it straight in front of you to view easy or its hard to see. But other then that It's going to be your most powerful one for under 50 bucks .
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8 of 8 people found the following review helpful
on August 28, 2014
I bought this as a raplacement after my laptop died strapped for cash works good on youtube google chrome is great pretty good for under $45 thanks yall
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17 of 20 people found the following review helpful
on April 12, 2014
Loved it it was just what I needed and I also added a case that made the whole thing come together
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19 of 23 people found the following review helpful
on April 1, 2014
I bought this item and turned it on and it worked out of the box then it died and would not turn back on i charged it overnight the batter screen showed up and said full but would not go to the home screen and then would just go black. i contacted amazon and i am waiting to be credited back.
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23 of 29 people found the following review helpful
on March 22, 2014
I was excited about the price of the product but was not excited about the size when it got here...and then when we tried to use it, the screen would start up and get stuck on the android part and never has worked...I will be shipping this product back. It only gets a one star for the price.
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4 of 4 people found the following review helpful
on February 2, 2015
Bought it as a Christmas gift. Died today. 2 days past the 30 day return policy. Now its a useless brick and my mother-in-law is sans her Christmas gift. Wasn't dropped or anything like that, it just stopped working. She was quite happy till today.

Update; I actually purchased two of them at the same time, but can only leave feedback once though. Now the second one is dead and will not operate. Exact same issue, just turned into a useless brick, a week after the first one.
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