Most helpful critical review
7 of 7 people found the following review helpful
Crappy Remote and Crappy Support
on July 29, 2013
i bought this tv for $300, which was a great deal but out of the box the remote did not work and i had to contact amazon, who sent me to proscan support, who sent me to another support line, just to try to get it replaced. In the end, it was not replaced and i had to PURCHASE another one for 20 bucks. Now, almost a year later, the TV has stopped functioning correctly, giving me the little blue light for ON but a black screen and an unresponsive TV. Shipping it to them to be fixed takes 6-8 weeks and they dont even pay for shipping. Amazon has never let me down in the past but this product just keeps getting worse. I would not recommend it just because of the Support i received which took about a week of talking to different people via phone and email to actually get to the right number!!!