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Prospects and Challenges of Implementing BPR in Ethiopian Universities: the case of some selected government Universities Paperback – May 26, 2011


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About the Author

I am a lecturer at Bahir Dar University. I held my second degree in Business Administration (MBA),from Addis Ababa University, Ethiopia.I am pursuing my PhD degree with marketing specialization at the University of South Africa (UNISA) in the distance program. I published my first book entitled service management and customer satisfaction.
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