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Provide Information to Clients [Paperback]

Melanie Bhagat (Author)

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Book Description

Publication Date: January 2002

Supporting the Business Services Training Package Common Unit 209A, "Provide Information to Clients", this text gives comprehensive information for business studies students on greeting clients, determining their needs and serving them well. It discusses core customer service skills vital to any job, and includes exercises.

#outer_postBodyPS { display: none; } #psGradient { display: none; } #psPlaceHolder { display: none; } #psExpand { display: none; } Supporting the Business Services Training Package Common Unit 209A, "Provide Information to Clients", this text gives comprehensive information for business studies students on greeting clients, determining their needs and serving them well. It discusses core customer service skills vital to any job, and includes exercises.

Product Details

Paperback: 100 pages
Publisher: Software Publications (January 2002)
Language: English
ISBN-10: 187729294X
ISBN-13: 978-1877292941
Product Dimensions: 11 x 8.2 x 0.2 inches
Shipping Weight: 8.6 ounces (View shipping rates and policies)

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