About the Author
Nicholas Mays is Health Adviser in the Health Directorate of the Social Policy Branch of the New Zealand Treasury. Sally Wyke is Foundation Director of the Scottish School of Primary Care and a Senior Research Fellow in the Primary Care Research Group at the University of Edinburgh. Gill Malbon is an Assistant Manager in the Public Services Research Department at the UK Audit Commission. Nick Goodwin is a Lecturer in the Health Services Management Centre at the University of Birmingham.