Customer Reviews

Pure Fun 12-Foot Trampoline and Enclosure Set

5 star:		(13)
4 star:		(9)
3 star:		(3)
2 star:		(0)
1 star:		(1)

 

 

It took much longer than expected to set this up, but now that it's all set up, I'm pretty satisfied. It's got a sturdy frame, the safety net enclosure (so far) has done a good job in making sure my kids don't accidentally fall off, and the size is large enough for 2 kids to jump around and have fun. Because it's circular, however, there is really only one sweet spot for jumping - directly in the center. If you are planning on having 2 people on the trampoline at a time, a more elliptical shape will have two jumping sweet spots. (To be clear, there are warnings that this trampoline is only intended to be used by one person at a time, so I'm having both kids jumping at the same time at my own risk.)

The absolute biggest problem with this trampoline was the set up process. Because the frame is metal and the set up consists of fitting metal poles together, if you make a mistake, there is virtually no way to undo your mistake. I actually had to get the company to ship me some replacement parts a couple times. In order to save other people from the same pain I went through, I'm writing up notes on each step that could be potentially confusing. I looked for videos on YouTube to watch someone putting this together, but there wasn't anything available. Hopefully someone in a similar situation will find this valuable.

First off, please make sure you're using the latest version of the manual, which can be found at the Jamz Products website (jamzproducts dot net slash wp-content slash uploads slash 9012T-Manual-v091410 dot pdf) as of the time I'm writing this. The manual that came with my trampoline glossed over important details and was clearly not written by a native English speaker.

Step 2 - Top Rail and Support Assembly

(Page 12) 1. The biggest potential problem is the direction of the holes on the top rail (part #3). Fortunately, this version of the manual calls out which way the top rail should be oriented. My manual did not contain this important information, and the top rail had no label indicating which way it should be oriented. I of course wound up doing it the wrong way (everything still fit) and got all the way to putting on the trampoline mat before I realized it was wrong. Again, because you are squeezing metal onto metal, there is no way to undo this and go back. (Clarification: someone asked if this meant that once the trampoline is fully assembled that it could not be disassembled. As far as I know, the only part that can't be disassembled is the top rail/t-section/leg tube construction.) The company sent me replacement parts but charged me about $40 shipping. When they sent me the replacement parts, the top rail had stickers on them indicating how they should be oriented, so I guess I wasn't the first person to make this mistake.

(Page 13) 2. The idea is to squeeze the T-section (part #4) with the spring hook tool and slide the leg tube (#6) over it. "Slide" is probably not the right word. You will need a mallet to pound it on. I found this nearly impossible to do on my own. My wife and I took turns with one person squeezing the T-section with the spring hook (takes some hand strength) while the other pounded the leg tube over it. I found that squeezing the T-section toward the top made it easier. We covered the leg tube with some cardboard as we were pounding it in, since we didn't want to bend the leg tube. Once the leg tube is on part of the way, you shouldn't need to keep squeezing the T-section, so you can take turns using the mallet to get the leg tube on all the way.

I should mention that the manufacturing tolerances on each of these parts as fairly wide, so not all of the pieces are the exact same shape. You'll find that some parts just don't fit as well as others. This goes for all steps, not just this one.

(Page 13) 3. Some top rails connected together very easily while others did not. Try mixing and matching, though you'll still probably wind up with a few that are hard to fit together. I found it easiest to do this on a level surface, since if you're not connecting them at the correct angle, it's hard to get them to fit. One friend recommended using some grease to get them to slide together more easily, but I didn't try that. As the drawing indicates, you should only connect them in pairs for now.

(Page 13) 4. Again, some of these fit better than others, since the exact shapes of each of the parts was not completely consistent. It's best to do this part with two people. My wife and I pushed down equally on both sides at the same time to get them to fit.

(Page 14) 5. Same as part 3 from page 13. You'll find that some fit together more easily than others. Don't worry if they don't all fit together and form a perfect circle yet. When you add the trampoline springs, they'll all snap into place. Also, please keep in mind that it's very important that the ground is level, not only for getting these pieces to fit together, but also to protect the integrity of the frame. My yard was mostly level, but I dug some holes where some of the leg bases were until it was completely level all the way around. I recommend using an actual level and not just eyeballing it.

(Page 15-16) Step 3 - Trampoline Mat Assembly - They recommend having two people do this, but I actually found this to be relatively easy and straightforward. I'd recommend counting up the number of holes (I believe it was 72) and putting the springs in the holes opposite each other 4 at a time so you can keep track. After a little while, it was hard to keep track of what was exactly opposite of what, but it didn't matter as much as I had thought. Make sure you're careful about which size hook you use on each side if you have Spring B.

(Page 17) Step 5 - Frame Pad Assembly - I didn't find this to be terribly difficult. Just be careful not to rip the elastic bands. As it says in line E, this does shift around from time to time after a period of use.
Trampoline Enclosure - The manual for the trampoline enclosure can be found at jamzproducts dot net slash wp-content slash uploads slash 9112E-Manual-v92310 dot pdf.

(Page 11) Step 1. (Putting the poles together) This is fairly intuitive. Please note that the foam on the lower section of the enclosure poles can slide down, so you may need to push it up a little from time to time. The smaller opening of the pole cover goes over the pole cap, and the pole cover should cover all of the foam part of the upper and lower sections of the enclosure poles.

(Page 11) Step 2. (Attaching the poles to the trampoline frame) I put one of the enclosure poles up against the trampoline and very loosely put one of the U-shaped bar/metal plate assemblies on it went to get my tools. Unfortunately, because it wasn't held in place firmly, the pole fell to the side and twisted the U-shaped bar/metal plate assembly. This one was my mistake. Just a word to the wise - bring a small wrench or whatever other tightening tool you plan on using before you get started.

(Page 12) Step 3. (Attaching the net loosely) This is a fairly easy step. The one thing I'd point out is that you should pick the place where you'd like the opening to be and start there and work your way around, as it says in line B.

(Page 12-13) Step 4 and 5. (Attaching the net securely to the trampoline) This was the hardest step for the safety enclosure. Toward the end, it gets very difficult to pull the net into place, and you need to be careful not to tear it. I recommend that as you go around hooking the safety enclosure to the springs, that you pull each safety enclosure as far as possible in the direction you're going. For example, the manual recommends in Figure 6 to go clockwise. As you attach each hook, try to hook it onto the leftmost spring it can reasonably attach to. That way, by the time you get toward the end, there will be enough give that you can stretch it all the way around.

That's it! You're finally done!

We have had this trampoline for about 3 weeks now and my only complaint is that the part of the pad that wraps around the outside tube is pulling away some as you jump. It's not a safety issue, but it's more of an irritant having to keep wrapping it back around the metal tube. The trampoline is solid and was relatively easy to put together. It did take 2 of us. The springs make a little noise when you jump, but I'm sure there's something we can spray on them to quiet them down. All in all, I really like the trampoline and its price.

This is a great trampoline after we figured out how to set it up. Very high quality construction, sturdy and quiet. If you are having trouble also, please see the details below on our assembly problem and the correct assembly step.

We had some disappointed kids after Christmas when we couldn't figure out how to assemble this trampoline. Even with three reasonably intelligent adults looking at the cryptic instructions, we couldn't figure out how to get past step 2, assembling the T-joints to the legs. When the customer support folks returned to the office several days after Christmas and cleared up the confusion, we were able to assemble in a couple hours. The manufacturer said there should have been an insert in the packaging that clarified how to assemble the T-joints to the legs. We never found this insert and were trying to do it the wrong way. Strong suggestion to the manufacturer: Please update and replace the manual instead of relying on an insert. Also please have the manual edited by someone who has assembled a trampoline and is a native English speaker.

Specifics of our assembly problem: The diagram and text in Step 2 in the assembly manual seemed to suggest that the legs go inside the T-joints and then we use the provided clamping tool to clamp the T-joint outside the legs. Actually the T-joints go *inside* the legs. You use the clamping tool to squeeze the T-joints closed and then slide the legs over the T-joints. The flared ends of the legs go onto the T-joints. It was not specifically recommended in the manual, but we found it easiest after getting the T-joint started in the leg to use a hammer to tap the T-joint into the leg while stepping on the leg. Make sure the rings portions are oriented correctly (see the warning stickers).

Another comment--I'd suggest ordering the anchor kit when you order the trampoline. We got the trampoline set up and then had a major wind storm hit our area. The unit did fine, but I was a little nervous.

Happy jumping!

I bought the trampoline 8wks ago for my two kids. My 12yr old son and me set it up in 3hr. It has decent quality and has been out in the rain for several days with no signs damage. It comes with an easy to setup safety net.
Only drawback: it"s specified for 250lbs max, and I am already 200lbs myself :) I recommend this product to other families.

My kids love bouncing on the trampoline, it is firm and very bouncy. The padding around the edges is thin and the covering is loose, it reminds me of a camping tarp with some foam inside. The enclosure height is strange which is the reason for only three stars. While it is high enough to keep the kids from falling off (the intended purpose) it is low enough that even average bouncing puts the kids' heads above the net. My biggest concern is that if they do a high bounce and get off center they could come down and catch their chin or neck on the top of the enclosure. I am not an over-protective parent but this stood out to me the minute they began bouncing.

I bought this trampoline in the middle of April 2011 for Easter for my two year old little boy. It has been a nice trampoline for him to play on. The net was a little difficult to put on but I love that my son can run around on it and I dont have to worry about him falling off. Today my husband went out to the trampoline to help my son while he was on the ladder, (ladder does not come with the trampoline)and he saw a tear down the middle! It is only 90 days old and my 30 lb son and 135 lb husband have been the only ones using it. I am so upset because I thought this would be an investment that lasted us for years to come. I emailed the company about the issue. They responded back that they apologize but they wont accept returns. I do not want to return the item I just want them to send out a replacement. If this trampoline is only withstanding 90 days I hope its just a manufacturer's defect and not the quality of the merchandise!!!

I will update my post once I hear back from the company
UPDATE fogdog sent me an email with the manufacturers phone number...pure global brands they were very nice asking for a picture and address to send it to. I sent out the email right away and they quickly called me and told me that they will have the replacement mat in the mail today. Im bummed that it tore but happy that the manufacturer was easy to deal with

We're really happy with our purchase. The kids have a blast in the trampoline(I allow as many kids up to 300 pound total weight). I think the suggestion is one kid at a time but we've had 4 little ones in there just fine. I've gone in there with my 2 yearbold nephew, my kids 10 and 12 love it and even the adults that have given it a try love it. The instructions were not the greatest but we managed through them fine. I think it took about 2 1/2 hours. We've had the trampoline for two months now and it's the center of attention. Great for getting the kids out of their rooms! Didn't give it 5 stars because it's too early to tell how it will withstand weather etc. For the price it is quite sturdy though.

This trampoline was a breeze to set up..it too 2 of us about an hour and a half..little hint use a little petrolium jelly and a rubber mallet to get the peices to slip together easily and a ratchet to set the nuts (the little wrench they provide is pathetic)
Our 7 year old, a four of our little granssons and all the neighborhood kids LOVE LOVE LOVE this new outdoor toy

I just purchased this trampoline on Feb. 8th, 2011. I received it by CEVA Logistics with the free shipping provided through Amazon yesterday. I put it together by myself today even though it does suggest 2 people to assemble. It took me about 4 hours. The instructions were easy to follow. The most difficult part of the assembly was connecting the legs over the T-joint parts. I was unaware that a rubber malett or hammer would be needed to get the legs all the way on. It was impossible to do, even with some elbow grease. After calling Jamz Products customer service, they suggested me to do so and then from there everything went smooth. I did need help putting the enclosure on tho. I am a female, age 25 and did the assembly alone so it is pretty simple with a little hard work and ambition.

My daughter and I love it and I would recommend this to anyone. The trampoline is VERY STURDY, and DOES NOT SQUEAK OR MOVE while jumping.

My kids have been begging for a trampoline and we finally broke down and made the purchase. We are very happy with the quality of the product and my kids cannot get enough bouncing.