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2 Reviews
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3 of 3 people found the following review helpful:
4.0 out of 5 stars
Thorough. Very challenging for most healthcare leaders.,
By Bob (Robert) MacLafferty "Bob (Robert) MacLaf... (Chattanooga, TN United States) - See all my reviews
This review is from: Putting Patients First: Designing and Practicing Patient-Centered Care (J-B AHA Press) (Hardcover)
This book is a thorough discussion of a highly successful philosophy of patient-centered care promoted and fine tuned by the Planetree Institute. It challenges a healthcare industry that is behind others in its lack of focus on the delivery of patient-centric care. It covers subjects from the nurturing aspects of food, recruitment and retention, and making a business case for patient centered care.
3 of 3 people found the following review helpful:
4.0 out of 5 stars
Tried and true strategies for patient satisfaction repeats itself,
This review is from: Putting Patients First: Designing and Practicing Patient-Centered Care (J-B AHA Press) (Hardcover)
The Planetree Model has been around for several years, but I have yet to experience it first hand. Patient-centered care should always be a priority and not in competition with the fiscal responsibilities of an organization. I was mostly interested in inpatient settings, but found the other topics interesting.
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Putting Patients First: Designing and Practicing Patient-Centered Care (J-B AHA Press) by Susan B. Frampton (Hardcover - May 1, 2003)
Used & New from: $1.00
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