Most helpful critical review
28 of 30 people found the following review helpful
Pyle of crap
on January 31, 2013
I am going to echo many of the other reviewers here and suggest you steer clear of this watch and company. Only a few months after I got this watch, It often went blank. I have to reset it to get back to work. Now it goes blank almost very day.
I emailed the seller and got this:
Send the watch with all of the packaging to the address below.
Include a copy of the sales receipt along a letter stating what is wrong with the item.
Indicate your name, number, mailing address and email.
Include $15 money order or process via credit card over the phone.
Sound Around INC
1600 63rd St
Brooklyn, NY 11204
I don't have the packaging anymore, and I certainly wouldn't pay $15 to have a defective product replaced. Every product I've ever bought has had a 1 year warranty and if the product was defective, the manufacturer. has paid shipping costs. I already paid shipping costs once when I bought the product and I should pay again for a replacement? Makes no sense. Most manufacturers bend over backwards to get you a new product at their cost because they want you as a return customer and it's what's fair anyway.
If I was a lawyer I would seriously consider a class-action suit. The watch is supposed to have a 1 year warranty. The Magnussan Moss Warranty Act clearly states that the seller must provide a remedy (in this case a replacement)at the seller's cost until the purchaser is satisfied.
Even if there weren't a written warranty, the seller has still breached the "implied warranty of merchantability" covered in the warranty act which covers all products.
Funny, in one of the reviews, a rep for the company left his phone # for a reviewer who needed a little help with the altimeter. How come he doesn't offer up his number for those of us who don't have a working product?
Lastly, 20 years ago I had a pyle driver subwoofer in my car. It was epic. Too bad their crappy watches have sullied their (once good) reputation.
Don't buy this watch. Don't buy anything from this seller. And give that guy (company rep) a call...