Customer Reviews

KONNET PS3 and Xbox 360, Xbox Elite, Xbox Slim Power Pyramid Charger, Charging and Storage Dock for Four Game Controllers - Black

5 star:		(12)
4 star:		(7)
3 star:		(1)
2 star:		(7)
1 star:		(8)

 

 

The idea is great, the product looks good and is convenient (when it works). After owning this for about a month and a half, the ps3 ports stopped working. The controllers were no longer being charged and the lights stopped working. The xbox ports are still functional however, (as of now, 3 months in). At this point it's a charger for my xbox controllers and a display stand for the ps3 controllers. I contacted the manufacturer but they have yet to get back to me.
Update:
The day after I wrote this review the company contacted me regarding the product. They were very professional, courteous and promptly replied to my emails. They shipped out a new product to me within a few days. This one is working as it should at me moment. I give this product 5 stars because of its functionality and the company provided a level of customer service that seemed to be lost in today's market. I would definitely purchase other products from them.

I purchased the Konnet Power Pyramid Charger from Amazon and received the delivery in the time frame promised. I needed a charger and an organizer and the item was perfect. It worked without issue until about a week ago. One of the PS3 charge slots simply stopped working and the LED light is inoperable. There was no indication that a problem even existed. It just simply won't charge. I checked to see if I could return it for a fully operational replacement however the return window closed just the day before. So I have three working charge ports, which will have to suffice, but I am really disappointed as I LIKED this product a lot and had recommended it to several friends who also purchased the pyramid charger. I expected better durability especially considering the cost. But as careful as I was inserting the controllers, I am stuck with a now less than desirable product. After all, the charge lights are cool and create a great ambiance, but without one working, it has lost a bit of that something special. I am reluctant to recommend or not recommend this product. On one hand, a cool product with serious functionality potential. On the other hand, a pricey toy that only lasted 10 weeks with two grown ups being very careful with its use. I couldn't imagine what a house full of kids might do to this. If you do buy this item, I hope you have better luck. It is almost a great product but I feel just a bit cheated because it WAS so cool for a while.

Update: I contacted Konnet via e-mail about a warranty replacement for this item. They were very courteous and accommodating. There were some minor hoops to jump through in order to satisfy their requirements to receive a replacement but nothing too frustrating. My initial contact with them was on 11 Feb 10 and I received to replacement item on 06 Mar 10. The entire ordeal consisted of 11 e-mails back and forth, re-packaging the item and mailing it at my expense (about $5 USPS), and waiting a couple of weeks for the replacement as it was shipped via "Air Mail" from Hong Kong. It would have been nice if the entire process was more streamlined but I give Konnet credit, they did exactly what they said they would do. I commend them for that. As a side note....I used the original PS3 charging method to maintain a charge for those two controllers. As for my XBox 360 controllers, I was prepared to simply use the "AA" battery compartment until I got the charging unit back but as it turns out, I was able to use them, frequently mind you, without ever having to charge them the entire time my Konnet Power Pyramid was in transit. One controller eventually lost charge but the second controller continued to hold a charge until the replacement charging device was received. I thought that was pretty cool. I use my XBox 360 about 4 times as much as my PS3. I have increased my star rating 1 star due to Konnet's customer service response.

this controller dock looks good, but is definitely overpriced. i purchased mine in "used - like new" condition from amazon warehouse deals at a nice discount price and still think that was overpriced. it sure has style though...

with the charging cables gone from sight and the 4 controllers all in 1 storage space, the tv area looks much cleaner.

Works awesome, yeah connections are a little small but not a biggie for me. They don't give me too many problems.

This works very well & cleaned up some wires for my PS3 and 360 controllers. It does what it is advertised to do; charges the controllers & does it quickly. They glow red when charging & blue when full on each bracket holding the controllers.

Pros: eliminates wires
charges quickly
looks clean & stylish with my home theater

Cons: (depends on preference, not a problem IMHO) blue glow is bright in a dark room
power adapter wire can be slightly difficult to lay flat with no guide molded in base

All in all the cons are very minor & I would highly recommend for anyone looking to charge all their controllers in one piece. My only wish for this would have been additional USB ports for my other accessories, but hey, you can't have it all in one item, can you? :)

I bought this as a gift for my bf's bday, he LOVES it & it works GREAT because you can charge BOTH xbox AND playstation controllers...the BEST feature, however, is that the playstation controller charge port ALSO can be used to charge other electronical devices with compatible ports (such as my mp3 player, my bluetooth & my brother's razor cell phone)...

I am very happy with my purchase of the Konnet pyramid charger. It charges 2 xbox 360 and 2 ps3 controllers fairly quickly. Worth every penny

As a multi console owner, I cant be more happy with this piramid. Before I had to charge my Xbox 360 and PS3 controllers with the USB cables of each console, such cables were always hanging from my console, making a very ugly gaming space in front of my TV, plus sometimes if I wanted to play some games wih my 9 year old son, controllers happened to run out of juice, so that cancelled a couple of gaming sessions whit my kid. Since my kid plays on the consoles more time than i do, he used to scattered the four controllers all over the house, so looking for them took some of my playing time.

Now my two Xbox 360 and two PS3 controllers are always charged, remain in the same place, the gaming area has a cleaner space and look awesome in the stylish pyramid, a must buy for multiple console owners.

Wow had this a month... and it stopped working.

Pros: Really cool looking, very handy.

Cons: Doesn't work more than a month?

Will contact vendor and report back... by the way Amazon it's not a "GAME" so asking me to review "how fun it is" is kinda lame.

i saw this pruduct in an issue of game informer a few months back decided to get it out i lve in a navy barracks so my space is limited i like have one appliance for both controllers and it looks good as well i am 100% satisfied