Q-See QSD6204C4-250 4 Channel MPEG4 Network DVR with 250GB HDD and 4 Sony Sensor CCD Camera Kit

Other products by Q-See

Product Details

• Product Dimensions: 16 x 8 x 11 inches ; 16.3 pounds
• Shipping Weight: 16 pounds (View shipping rates and policies)
• Shipping: Currently, item can be shipped only within the U.S.
• ASIN: B00188IZA0
• Item model number: QSD6204C4-250
• Average Customer Review: 3.1 out of 5 stars See all reviews (8 customer reviews)
• Amazon.com Sales Rank: #3,829 in Camera & Photo (See Bestsellers in Camera & Photo)

  Popular in these categories: (What's this?)

  #17 in	Electronics > Security & Surveillance > Surveillance Video Equipment > Surveillance Video Recorders > Digital Security Recorders
  #43 in	Electronics > Security & Surveillance > Complete Surveillance Systems

• Date first available at Amazon.com: April 24, 2008

Product Description

Product Description
Q-See 4 Channel MPEG4 Network DVR with Pre-installed 250GB HDD & 4 Sony Sensor Day & Night Color CCD Camera Kits

Customer Reviews

Most Helpful Customer Reviews

21 of 21 people found the following review helpful:

4.0 out of 5 stars Good video quality, poor remote control, August 19, 2008

By	Adam B. Martin (Tucson, AZ United States) - See all my reviews (REAL NAME)

This is pricey, but compared to other products in this category it is not that bad. The DVR is the expensive part. I have to say that the DVR is feature-rich. Everything was plug-and-play. The mounting brackets for the cameras are top-notch. I was worried the wires would not be long enough for me to put cameras at each end of my house and still hook it up to the TV, but I had plenty of wire.

My two complaints are (1) the remote control sometimes has problems. Thankfully, I do not use the remote very often. What it does is sometimes activates the controls of a nearby button. For example, pressing play will sometimes make the video fast forward instead. It seems to be ok if you press the buttons slowly and hard, but you shouldn't have to do that. (2) This isn't specific to this item, but just a word of caution that I put some of the cameras indoors, looking outside through a window. At night, the infrared lights come on and reflect off the window so that there is no picture. Any IR light will reflect off glass, so the manufacturer is not to blame. However, I wish there were a way to turn off the IR lights. Instead I put electrical tape over the lights, and it works fine (with no IR of course). So you need to put the cameras outside, or cover the IR lights, or just not record in the dark.

In daylight the picture is excellent. I have two cameras recording at 20 fps, and two recording at 10 fps. You can split up the total of 60 fps anyway you want among the 4 cameras. Even though it records up to 60 fps, the real-time video is better than 20 fps in all cameras.

I have my settings set to the highest quality video, recording day and night, and I get about a week of history before it starts writing over the oldest video. Not bad!

Edit after owning it for a few months:

I should lower the rating to three stars. The main reason is that the device will sometimes randomly stop recording. The fix is easy, however, just turn it off and back on. The other thing is that the DVR is also pretty loud (just an annoyance).

6 of 6 people found the following review helpful:

3.0 out of 5 stars Worth the price., February 3, 2009

By	Robert James (USA) - See all my reviews (REAL NAME)

I did some research and bought this unit knowing it might take a little configuring.The first thing I would say is if you compare other units that are hundreds of dollars more with this unit you get what you pay for.
I received the package via UPS and was concerned right away because it was packed very loosely. I set up the first unit and nothing...I couldn't get it to record. Q-Sees FAQ suggested re-seating the Hard drive so I have the unit 10 minutes and I am taking it apart. That did the trick however I had it recording on channel one, two and three but not four.
I tried to contact the tech support via the e-mail and phone however like another reviewer I did not have any luck. I did get through on the chat link on Q-Sees page. Here is the chat log:-)

Q-See CS: I can transfer you to tech support via chat so they can help you
Robert: thanks
Q-See CS: One moment please
Q-See TechSupport: Welcome to our real-time support chat. How can I help you today?
Robert: I called your land line about a unit I purchased last week . I was transferred to tech support and told the hold time was short, its over 40 minutes!
I purchased the QSD6204 and installed the unit this last week end
however the channel number 4 does not work
I tried different cameras and they all work, the dvr is bad
Q-See TechSupport: have you check MENU and make sure all camera are ON
Robert: yes
Q-See TechSupport: ok then you ned to get RMA, let me transfer you back to customer service
Robert: I can return it faster via amazon , I just wanted to be sure I didnt miss any steps
they will ship me a replacement and then I can ship back the bad part only
Q-See TechSupport: ok. yes i think it something to do with dvr.

(Back to Review)

So I contacted Amazon and they sent me a replacement the next day. Amazon is great about standing behind what they sell.
The 2nd unit was fine no problems, I already mounted the cameras and ran the Ethernet cable, set up the IP per instructions.
The reason I bought this unit was because it had the ability to monitor over the internet. Again I followed the instructions forwarded port 80 to the ip of the DVR and nothing. I couldnt get it to connect from Internet Explorer.
This time I had better luck with Q-Sees technical support, I sent them an e-mail per the support request form and they replied within the hour. I called the tech and he worked on my issue until it was resolved.
( The problem was I needed to use a different port 1025)
So in a quick summary.
I am happy with the unit. Everything works and both Q-see and Amazon I would use again. I also appreciate the Q-see tech support for there assistance.

3 of 3 people found the following review helpful:

2.0 out of 5 stars Definitely get what you pay for., January 25, 2009

By	David J. Corbin (SF, CA USA) - See all my reviews (REAL NAME)

This is a decent system for the price. Other systems that offer remote over the internet viewing can cost quite a bit more. DVR was easy to setup, but has very basic features. Cameras are actually pretty nice. They are Q-See brand, but have sony optics/lenses. This makes the video a little bit clearer. Cameras have decent video during the day. We use these indoors, so we haven't needed to test them in the dark yet.

Two big cons:
To use this with a PC monitor, you have to get a BNC to VGA converter, which can add at least 40 [..] to the cost.

I could never get the Remote viewing to work over the internet, even with Tech Support over the phone. They are wanting me to RMA the box. The remote viewing website uses a unsigned certificate, which requires some extra configuration in Internet Explorer. These instructions are not in the box, but are available in their FAQ section for the product on the website.

Had a heck of a time getting through to their tech support. Called 3 days in a row and used their form on the site...never got a call back. Called again on a 4th day and stayed on hold until someone picked up the phone. Hopefully you will not need help with yours.