Q-See QSDR04RTC-320 4 Channel H.264 Real-Time Security DVR

by Q-See

Product Details

• Product Dimensions: 18 x 12 x 4.5 inches ; 4.8 pounds
• Shipping Weight: 7.7 pounds
• Shipping: Currently, item can be shipped only within the U.S.
• ASIN: B002VLYJVM
• Item model number: QSDR04RTC-320
• Average Customer Review: 3.8 out of 5 stars  See all reviews (4 customer reviews)
• Amazon Best Sellers Rank: #9,635 in Camera & Photo (See Top 100 in Camera & Photo)
• Date first available at Amazon.com: September 6, 2009

Product Description

This 4 channel DVR provides you peace of mind by allowing you to remotely monitor your premises over the Internet, iPhone, or even on your Windows Mobile Pro or Symbian enabled 3G phone. Watch live video or playback video, and even access DVR menus from virtually anywhere in the world. With the sophisticated user interface, you can plug in your USB mouse (included) to easily navigate through the program menus. H.264 compression allows you to maximize your hard drive recording time, and delivers good digital video quality when viewing over the Internet or 3G mobile networks. You can record at CIF resolution real time, or at larger screen D1 resolution at reduced frame rate and save the files on the pre-installed 320GB hard drive. Q-See`s Digital Video Recorders (DVRs) are designed to manage multiple cameras, and enable users to view, record and playback recorded video locally or over the Internet. This DVR can support up to 4 cameras, and can be integrated into your current security system. With Q-See, surveillance can be handled remotely – worldwide. For Product Questions contact Q-SEE at [phone] or [e-mail].

Customer Reviews

Most Helpful Customer Reviews

6 of 6 people found the following review helpful:

4.0 out of 5 stars Great.., January 25, 2010

By 

Rob "NEVER SEARCH ALONE" (Middle of North Carolina) - See all my reviews

This review is from: Q-See QSDR04RTC-320 4 Channel H.264 Real-Time Security DVR (Electronics)

It works a lot better than my old QSD004. I have it all configured and port forwarded to my Internet IP with its on port. I can view it from the Net anywhere I wish and can control the settings. One thing I did notice is the web manager interface uses ACTIVEX, which was a pain is the *** at first. Im a big firefox fan and use that browser..so now i have to use explorer to view my system. I bought a very cheap 500gb sata drive for this at newegg for 40 bucks. Good system for the price and lots of features. I recommend it, would have got 5 stars but email setup seems not to be functional at this time..see below.

Con: I can not get the Email Setup for motion detection to work at all, I have tried over and over, everything is configured correctly. It just doesnt work..I'll update later if this changes.

UPDATE: I just upgraded the firmware also, It gives a lot of options to view view smartphone..mine was an android. It works with my android phone great using the A-see app from the market on an android device. Okay..heres the bad news.. the firmware seems to have messed up the EMAIL notification..Buzzer sounds wont work anymore also.. My father has this model..we both have contact QSEE to find out if the problem will be resolved..but as some of the other posts on here..Their CS SUCKS... it used to be great when I had a previous model..but we got no answers..no returns AND still have a defective product with certain features not working...I've tried reflashing the same firmware again but have the same results in NO functionality with those features..... So the firmware has a plus for mobile phones but then negative and taking away needed features....

I'm about to go to a new brand of product perhaps when I look again for a newer one next year.

Good Luck..last post.

UPDATED!!!! Feb 2011..

Update on this item, I upgraded the firmware to the latest..when I did the email and buzzer stopped working.. I contacted customer service which actually upgraded the firmware in two weeks and posted it on there website with the fix from my problem. I was very impressed with what they did just from my problem. The email function works..but the buzzer doesnt still. I hardly ever use the buzzer function anyhow, this might be actually a device problem without the firmware upgrade i believe. I am not to worried with that fix as much as the email. I am updating this to give you more of an idea of how it has performed.. Also one other things.. when you have a residence with numerous trees outside which move or leaves..if you turn up the brightness on the the dvr for that camera..it filters out the movement and still gets any motion such as a person without false alarms. A little personal hack I found messing with the settings. :) Until later... :)

3 of 3 people found the following review helpful:

5.0 out of 5 stars I really like this DVR., August 20, 2010

By 

DS - See all my reviews

Amazon Verified Purchase

This review is from: Q-See QSDR04RTC-320 4 Channel H.264 Real-Time Security DVR (Electronics)

I bought this dvr to replace my dvr that died after 4 years of continuous use.. This unit runs 4 cameras which is plenty for me. I did some research for ease and price and this unit stood out.
All 4 cameras hook up easily and I had a picture up rather quickly. I did have to contact support because the directions were not specific enough for me to understand on how to make each camera work on motion only. When I first started up the dvr everything was being recorded. They were quick to answer with a email with directions i totally understood. So beside that little snafu everything went pretty well.
I have not connected it to the internet as of yet. That is next on my list. When I get time to do it I will repost my experience with that.
OH, one last thing the dvr has like a rubber coating on it. Its great for not slipping out of your hands but Im not sure about dusting it. I live in a horse town with so much dirt and dust everywhere. Its smooth but not like dust metal.

4 of 5 people found the following review helpful:

1.0 out of 5 stars worst customer service possible, September 23, 2010

By 

Gregory P. Stewart (Shelton, CT USA) - See all my reviews
(REAL NAME)   

This review is from: Q-See QSDR04RTC-320 4 Channel H.264 Real-Time Security DVR (Electronics)

Did a firmware upgrade and it bricked the DVR.

I copy pasted my live chat conversation with these folks but Amazon wouldn't post it. Suffice it to say that I was on hold for half an hour while I would occasionally hear such silliness as...."The System is slow today" or "I'm getting that information from another co-worker".

They would never come back on the phone after I got connected, or it would ring once and just go dead. I was finally able to get an RMA but they "forgot" to send a shipping label. The DVR was one week old.

I googled their customer service reputation and it was not good.

I returned it to the retail store where I bought it. I ended paying 30 bucks to do so.

I will say that before the upgrade the system worked great, but I needed the ability to view my cameras remotely through a Droid phone so I needed the new firmware. I build computers so a firmware upgrade is something I'm extremely comfortable performing.

Good product till you need service.