Customer Reviews

QPS Que! USB 2.0 CD-RW Drive ( Windows PC )

5 star:		(2)
4 star:		(0)
3 star:		(0)
2 star:		(0)
1 star:		(2)

 

 

I bought a QPS back in April, I had configuration issues right away.
I followed the tech support format and emailed them. Giving them benefit of possibly being busy or email issues I emailed four times over four weeks from seperate servers. They do not respond through support.
Now the hardware failed, I repeated the email attempts with no response and have phone support three times in two weeks to give up in Cue after 45 minutes. No 1-800 number.
Now I have a very high phone Bill coming and a useless QPS device that I will eat also.
Please don't allow companies like this to thrive, which they all too commonly do in todays market.
Buy elsewhere.

Not until after I opened the packaging and attempt to install the software did I discover that this drive is incompatible with Mac OS X. I e-mailed tech support and received a single line response: "We don't support Mac OS X". And then I installed it in OS 9 and found that it *still* didn't work properly with both Disc Burner and Toast. I stuck to just using Toast, and then a week later the drive stopped ejecting CDs. I gave up and returned the unit.

First the set-up: It's easy plug and play. If you have a USB connector you're set to go. This comes with "Toast" software which in my opinion is the best for burning CD's and is widely used. Second: This burns CD's FAST! I've been buying blank cd's in the 100 packs because I'm burning music so much. And Third: this CD burner is very stylish. Personally, since computers are such a prominent part of the household or home office, it's nice to have hardware that is design conscious. A+ this is the burner I recommend to all my friends.

I had no trouble with this cd burner. It has been a great way to have a portable burning solution that is fast!