This text is a step-by-step guide to interpreting this US based standard, developed by the Big Three automakers. It is aimed primarily for implementors, managers, instructors and auditors to help them understand the requirements and range of solutions acceptable to the automative industry. It includes check lists, auditor questions, tips for implementors, flow charts and a glossary of terms.
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Book Description
Editorial Reviews
Review
'The objectives set out for creating the ISO/TS 16949 Standard include a
move forwards such that more than before this Standard prescribes elements
that will be reflected in continuously improved product quality and not
merely systems requirements. David Hoyle's book captures and explains the
philosophy behind the Standard in a comprehensive and understandable manner
as well as giving insights into the processes required to satisfy the
technical requirements.'
Business Excellence Manager, Quality Improvement
The Society of Motor Manufacturers & Traders Ltd
--This text refers to an alternate Paperback edition.
move forwards such that more than before this Standard prescribes elements
that will be reflected in continuously improved product quality and not
merely systems requirements. David Hoyle's book captures and explains the
philosophy behind the Standard in a comprehensive and understandable manner
as well as giving insights into the processes required to satisfy the
technical requirements.'
Business Excellence Manager, Quality Improvement
The Society of Motor Manufacturers & Traders Ltd
--This text refers to an alternate Paperback edition.
From the Publisher
Each element, clause, and requirement is analyzed in detail with instructions provided for implementation. QS-9000 Quality Systems Handbook is written primarily for implementors and discerning managers, as well as instructors and auditors, to help them understand the requirements and a range of solutions that are acceptable to the automotive industry. It includes check lists, auditor questions, tips for implementors, flow charts, and a glossary of terms.
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Most Helpful Customer Reviews
3 of 3 people found the following review helpful:
4.0 out of 5 stars
Very comprehensive,
By A Customer
This review is from: Qs-9000 Quality Systems Handbook (Hardcover)
David Hoyle's book on QS-9000 is one of the best books I've read on the automotive standard. I use it as my 'bible' for instruction and for creating documentation. I would recommend it to anyone who is contemplating certification.
5 of 6 people found the following review helpful:
5.0 out of 5 stars
Excellent handbook covering ISO9000 and QS-9000 !,
By Roland J. Kelly (rjkelly@nsaiwest.com) (Fremont, California USA) - See all my reviews
This review is from: Qs-9000 Quality Systems Handbook (Paperback)
David Hoyle's QS-9000 Quality Systems handbook is essential reading for all interested parties who require a succinct accurate analysis of QS-9000, Quality System Requirements.As a practicing QS-9000 Registered Lead Auditor the writer has informally recommended the text to numerous corporations worldwide. Divided into two parts - Preparation for QS-9000 and Satisfying QS-9000 requirements. Part 1 - Preparation for QS-9000 initially reviews quality assurance fundamentals in clear language including discussion on the quality , price and cost relationship. The mechanics of the QS-9000 registration process (similar to ISO9000) are covered together with a listing of key QS-9000 requirements and many common misconceptions. ( These may be useful in discussing an invalid nonconformity with an over zealous QS-9000 auditor !!) Part 2 - Satisfying QS-9000 requirements takes each of the 23 sections of QS-9000 (2nd Edition February 1995) and in very good detail explains the! actual QS-9000 requirement and how it may be incorporated within a quality system. A useful Task List, Questionnaire and 'Do & Don't' listing is included at the end of each section. In summary its hard to criticize this book as it is truly a world class text ! Roland J. Kelly QS-LA , CQE , BS MS Natonal Standards Authority of Ireland Fremont California USA
2 of 2 people found the following review helpful:
5.0 out of 5 stars
A voiceless real advisor, not just a guidebook,
By Taghi Gheisari (SMD-Co Tabriz, Iran) - See all my reviews
This review is from: Qs-9000 Quality Systems Handbook (Paperback)
I not only read this book, but also I was the chief editor for a translation of it into Farsi (a limited companywide translation). Being Editor for the Farsi translation, I had to read it letter by letter, and compare the concepts with the original text. So I can claim that I am one of those who has read the book deeply and completely in detail. This is such a handbook that makes companies needless of consultors, for many parts of the implementation project. It takes the managers' hand, carrys them step by step, giving a deep insight onto the thoughts behind the physical name of "QS-9000". None of the words has been neglected to read critically from the consistency and interpretablity point of view. I and all the translation team, enjoyed and learned a lot through reading the book. (Unfortunately I have not the address of Mr. Hoyle and looking for his address, to communicate directly, to take the greetings and thanks of the team and mine, and to send a Farsi translation to him.)We completed the translation and desktop publishing in only 28 days, (it takes normally at least 1 year)! What is clearly identifiable, Prof. Hoyle knows the backbone of ISO9000 and QS-9000 philosophy well, that is why his comments on the ambigous or confusing parts are completely consistent with ours as advisors with many practical experiences. I had some footnotes on Farsi translation of this book, but this never lessen a bit the value of it and I pride that it was a real remote training course of Prof. Hoyle himself for me and our experts. The handbook can be also a good guide for implementing any standard system like VDA 6.1, ISO TS 16949, French, and Italian automotive companies' similar standards, becouse it is concept-oriented and not QS-9000 word- or phrase-dependent. I leave my e-mail address, and looking forward to any kind mail about the address of Proffessor by others khowing him.
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Inside This Book
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First Sentence:
ISO 9000 is now a familiar label to many organizations. Read the first page Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
automotive quality system requirements, deploy the quality policy, design verification measures, process design output, design input requirements, accordance with documented procedures, problems requiring preventive action, corporate quality policy, can affect product quality, verify work affecting quality, stated quality policy, limited life items, tooling management, nonconformity report, subcontract requirements, major nonconformity, servicing reports, nonconforming product, preventive action procedures, quality system documents, quality system documentation, prepare procedures, purchasing documents, product quality planning, quality system procedures Key Phrases - Capitalized Phrases (CAPs): (learn more)
General Motors, David Hoyle, Quality System Development Handbook, General Heading, Rolls Royce, Adam Opel, Clause Ref, Fiat Italy New!
Books on Related Topics | Concordance | Text Stats Browse Sample Pages:
Front Cover | Table of Contents | First Pages | Index | Surprise Me!
ISO 9000 is now a familiar label to many organizations. Read the first page Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
automotive quality system requirements, deploy the quality policy, design verification measures, process design output, design input requirements, accordance with documented procedures, problems requiring preventive action, corporate quality policy, can affect product quality, verify work affecting quality, stated quality policy, limited life items, tooling management, nonconformity report, subcontract requirements, major nonconformity, servicing reports, nonconforming product, preventive action procedures, quality system documents, quality system documentation, prepare procedures, purchasing documents, product quality planning, quality system procedures Key Phrases - Capitalized Phrases (CAPs): (learn more)
General Motors, David Hoyle, Quality System Development Handbook, General Heading, Rolls Royce, Adam Opel, Clause Ref, Fiat Italy New!
Books on Related Topics | Concordance | Text Stats Browse Sample Pages:
Front Cover | Table of Contents | First Pages | Index | Surprise Me!
Citations (learn more)
This book cites 4
books:
2
books
cite this book:
- Work and Motivation (Jossey-Bass Classics) by Victor H. Vroom on page 145, and Back Matter
- Juran's Quality Control Handbook by J.M. Juran on page 44
- Theory of Constraints by Eliyahu M. Goldratt on page 182
- Quality Is Free: The Art of Making Quality Certain: How to Manage Quality - So That It Becomes A Source of Profit for Your Business by Philip B. Crosby on page 22
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