Quality Audits for Improved Performance [Paperback]

Dennis R. Arter (Author)

Book Description

Publication Date: January 1994 | ISBN-10: 0873892631 | ISBN-13: 978-0873892636 | Edition: 2nd

A necessity for auditors, audit managers, audit teams, and all quality professionals. The Quality Audits for Improved Performance, Third Edition, provides established techniques and serves as a guide to learning and applying the basic techniques of quality auditing. Author Dennis Arter continues to expand on the audit principles to show how the quality audit can improve business performance.

The new edition features:
* Expanded background and history of auditing
* A general model for auditing any management system
* Added information on process audits and the system-process-product relationship
* Auditor competencies and qualification
* Explanation of audit reports and the role of the auditor after the report
* New material on remedial and corrective action
* Example audit procedures and glossary of terms

Arter addresses both internal and supplier auditing as it relates to any quality management system, including ISO 9001, GMP, automotive, and others. He provides supportive examples and checklists throughout the book to help make this one of the best single-source reference guides. Quality practitioners and registrars will find this book to be a useful tool.

Contents:
* Brief History of Auditing
* What Is an Audit?
* General Model of Auditing
* Management Principles Audit Program Manager
* Phases of the Audit Process
* Audit Plan
* Reporting
* Remedial Action
* Corrective Action
* Close Out

--This text refers to an alternate Paperback edition.

Editorial Reviews

About the Author

Dennis R. Arter is a renowned independent auditing consultant who has preformed hundreds of quality audits for a variety of organization within the manufacturing, financial, health care and process industries. His books have been used as a basic auditing resource for the past ten years. Arter is an ASQ Fellow and a charter ASQ Certified Quality Auditor. He is a licensed mechanical engineer and an ASQ volunteer leader. He has trained over 7,000 quality auditors world-wide. --This text refers to an alternate Paperback edition.

Product Details

• Paperback: 119 pages
• Publisher: Amer Society for Quality; 2nd edition (January 1994)
• Language: English
• ISBN-10: 0873892631
• ISBN-13: 978-0873892636
• Product Dimensions: 8.9 x 5.9 x 0.4 inches
• Shipping Weight: 8 ounces
• Average Customer Review: 5.0 out of 5 stars  See all reviews (2 customer reviews)
• Amazon Best Sellers Rank: #2,327,148 in Books (See Top 100 in Books)

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Customer Reviews

Most Helpful Customer Reviews

14 of 16 people found the following review helpful:

5.0 out of 5 stars The single best resource for learning the audit skill., May 8, 1998

By A Customer

This review is from: Quality Audits for Improved Performance (Paperback)

This book is the single best resource for learning the internal quality auditing skill. It take a very pragmatic and simple approach to this subject, that is often presented as a mystical activity. Mr. Arter has stuck the basics here, emphasizing the importance of the relevance and significant of findings cited, and explaining how to present findings in a supportable manner.

3 of 4 people found the following review helpful:

5.0 out of 5 stars Especially recommended for small business owners, March 6, 2003

By 

Midwest Book Review (Oregon, WI USA) - See all my reviews

This review is from: Quality Audits for Improved Performance (Paperback)

Now in an fully updated third edition, Quality Audits For Improved Performance by independent auditing consultant Dennis R. Arter is an informative and "user friendly" guide written especially for anyone responsible for implementing or performing an audit program. Individual chapters accessibly address the do's and don'ts of financial audits; the various different types of audits; straightforward guidelines to gathering facts; reporting figures; follow-up; an example procedure; and more. Quality Audits For Improved Performance is a truly first-rate manual and especially recommended for small business owners.