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Quality Control 3rd Edition

4.8 out of 5 stars 12 customer reviews
ISBN-13: 978-0137470648
ISBN-10: 0137470649
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Editorial Reviews

From the Publisher

This book provides a fundamental, yet comprehensive, coverage of quality control concepts. A practical state-of-the-art approach is stressed throughout. Sufficient theory is presented to ensure that the student has a sound understanding of the basic principles of quality control. The use of probability and statistical techniques is reduced to simple mathematics or is developed in the form of tables and charts. --This text refers to an out of print or unavailable edition of this title.

From the Inside Flap

PREFACE

This book provides a fundamental, yet comprehensive, coverage of quality control concepts. A practical state-of-the-art approach is stressed throughout. Sufficient theory is presented to ensure that the reader has a sound understanding of the basic principles of quality control. The use of probability and statistical techniques is reduced to simple mathematics or is developed in the form of tables and charts.

The book has served the instructional needs of technology students in technical institutes, community colleges, and universities. It has also been used by undergraduate and graduate business students. Professional organizations and industrial corporations have found the book an excellent training manual for instruction of manufacturing, quality, inspection, marketing, purchasing, and product design personnel.

Quality Control, Sixth Edition, begins with an introductory chapter about quality responsibility and two chapters that describe total quality management. These chapters are followed by chapters on fundamentals of statistics, control charts for variables, additional SPC techniques for variables, fundamentals of probability, and control charts for attributes. A subsequent group of chapters describes acceptance sampling and reliability.

This Sixth Edition includes a complete updating of all material. It also includes a new CDROM of data files that uses EXCEL.

I am indebted to the publishers and authors who have given permission to reproduce their charts, graphs, and tables. I thank Dr. Samuel C. Obi, San Jose State University (CA), Dr. Hugh K. Rogers, University of Central Florida, Tomas Velasco, Southern Illinois University, Carl R. Williams, University of Memphis (TN), for reviewing the manuscript. Professors, practitioners, and students throughout the world have been most helpful in pointing out the need for further clarification and additional material in this Sixth Edition.

Dale H. Besterfield --This text refers to an out of print or unavailable edition of this title.

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Product Details

  • Paperback: 448 pages
  • Publisher: Prentice-Hall; 3rd edition (March 1990)
  • Language: English
  • ISBN-10: 0137470649
  • ISBN-13: 978-0137470648
  • Product Dimensions: 10 x 8 x 1 inches
  • Shipping Weight: 1.5 pounds
  • Average Customer Review: 4.8 out of 5 stars  See all reviews (12 customer reviews)
  • Amazon Best Sellers Rank: #4,812,056 in Books (See Top 100 in Books)

Customer Reviews

Top Customer Reviews

By A Customer on August 30, 2001
Format: Hardcover
This is a professional's book! It covers quality control at the level that you need -- whether a novice in the field or an experienced professional. It does an excellent job of interrelating all of the aspects of quality control, while letting you focus on the topic at hand; you never feel that you are "out of place" in the process. This book is so good that we are going to use it as the reference/source for our training programs that cover not only quality control but quality control's relationship with other aspects of operations management and program management. I have even incorporated it into an undergraduate course I teach on quality management and productivity. There's something in it for every technical professional in the workplace today.
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Format: Hardcover
Besterfield made a true tour de force respect the edition and contain of Quality Control. It provides you of abundant and concise information, explicit and deatiled around the last innovations and advances in this field.

More than a tool, this book is a must for you; in your daily job, as consult text, as fundamental reference for students and an invaluable supporting guide for teachers and professionals.

One of the most remarkable texts written in years. A monumental issue without any doubt. Go for it and you will be absolutely rewarded.
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Format: Hardcover Verified Purchase
This is a great book. This edition is better than the newer edition. The tables on the back are well formatted on one page. There are a few typos and miscalculations in this book but if you're smart enough you'll figure it out.
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Format: Hardcover
If you only buy one book on the application of statistics and probability to the creation of control charts (SPC) and acceptance sampling, this is it. Dale wrote the original first text on SPC back when the only literature on the subject was found in periodicals and research papers. It took him over 3000 manhours to write this concise text and it's bank of clear, understandable problems. The text earned him the title of full Professor at Southern Illinois University and a national reputation as it was used by Ford Motor Company and others for internal training. After teaching from it for almost 20 years I can assure you there is no better book on the subject in the field. (And, yes, I know Dale personally, but have had virtually no contact with him since his retirement many years ago).
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An excellent book for any who are going into manufacturing or service industries. It covers with Total Quality Management (TQM) and sub-topics like ISO 9000, statistical process control, and the improvement process. It spans from fundamentals of statistics to practical applications in TQM techniques. The book includes a CD-ROM and chapter exercises with answers to selected problems.
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By abunch on April 12, 2013
Format: Hardcover Verified Purchase
Statistics class through Quality. This is a great book to be able to learn how to do it. The software included is very helpful and has great instructions.
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