Quality Control for Dummies [Paperback]

Larry Webber (Author), Michael Wallace (Author)

Book Description

Publication Date: January 3, 2007

So you’ve been asked to lead a quality control initiative? Or maybe you’ve been assigned to a quality team. Perhaps you’re a CEO whose main concern is to make your company faster, more efficient, and less expensive. Whatever your role is, quality control is a critical concept in every industry and profession.

Quality Control For Dummies is the straightforward, easy guide to improving your company’s quality. It covers all of today’s available options and provides expert techniques for introducing quality methods to your company, collecting data, designing quality processes, and more. This hands-on guide gives you all the tools you’ll ever need to enhance your company’s quality, including:

• Understanding the importance of quality standards
• Putting fundamental quality control methods to use
• Listening to your customer about quality issues
• Whipping quality control into shape with Lean
• Working with value stream mapping
• Focusing on the 5S method
• Supplement a process with Kanban
• Fixing tough problems with Six Sigma
• Using QFD to win customers over
• Improving you company with TOC

This invaluable reference is written from an unbiased viewpoint, giving you all the facts about each theory with no fuzzy coverings. It also includes steps for incorporating quality into a new product and Web sites packed with quality control tips and techniques. With Quality Control For Dummies, you’ll be able to speed up production, eliminate waste, and save money!

Editorial Reviews

From the Back Cover

Make quality a priority throughout your organization

Speed up production, eliminate waste, and save money

Need to improve quality in your organization? This practical guide covers quality control options available today, from 5S to Six Sigma to TQM. You'll find expert techniques for introducing quality methods to your company, collecting data, designing quality processes, and more.

Discover how to

• Set quality standards
• Use quality assurance
• Detect the voice of the customer
• Assess your quality process
• Choose the right approach for your company
• Obtain outside help

About the Author

Larry Webber is a certified Six Sigma Black Belt and holds a Masters of Project Management degree from West Carolina University. He has supported quality initiatives at multiple major manufacturers and in software development companies. He’s currently a Project Manager and Six Sigma Black Belt working for Computer Science Corporation. Larry is also retired from the Army Reserve as an infantry First Sergeant, is a certified Master Business Continuity Planner and a certified Project Manager, and holds an MBA and BSBA from Rockhurst College. He can be reached at [e-mail].

Michael Wallace has more than 25 years of experience in the information systems field. He graduated magna cum laude from Wright State University with a bachelor of science degree in Management Science. Michael has worked as an application developer, a systems analyst, and a technical and business consultant and has assisted the state of Ohio in developing statewide IT policies. He’s active in the local technical community, is President of the Columbus International Association of Microsoft Certified Partners (IAMCP), is a Competent Toastmaster with Toastmasters International, and graduated from the Executive MBA program at the Fisher College of Business at The Ohio State University. Michael is now the Vice President of Application Engineering at Result Data, which provides its clients with guidance on IT strategy, application development, business intelligence, disaster-recovery planning, and policies and procedures. He’s also an adjunct faculty member at The Ohio State University and at DeVry University’s Keller Graduate School of Management, and he has published several articles and books on business and technology topics. He can be reached at [e-mail].

Product Details

• Paperback: 384 pages
• Publisher: For Dummies; 1 edition (January 3, 2007)
• Language: English
• ISBN-10: 0470069090
• ISBN-13: 978-0470069097
• Product Dimensions: 9.2 x 7.5 x 0.8 inches
• Shipping Weight: 1.2 pounds (View shipping rates and policies)
• Average Customer Review: 4.6 out of 5 stars  See all reviews (9 customer reviews)
• Amazon Best Sellers Rank: #80,620 in Books (See Top 100 in Books)
  • #47 in Books > Business & Investing > Management & Leadership > Total Quality Management
  • #73 in Books > Business & Investing > Management & Leadership > Quality Control

Customer Reviews

Most Helpful Customer Reviews

7 of 7 people found the following review helpful:

5.0 out of 5 stars An excellent Quality Control resource, January 17, 2007

By 

D. L. Henthorn - See all my reviews
(REAL NAME)   

This review is from: Quality Control for Dummies (Paperback)

From the first few pages, you can tell the authors know the in's and out's of Quality Control. In "Part 1: Understanding the Basics of Quality Control", they lay out a simple, easy to understand explanation of Quality Control and how you can apply it to whatever business you are involved in. In "Part 2: Putting Fundamental Quality Control Methods to Use", they present a plan to get you started "Down the Road to Quality". They address one of the hardest things to accomplish regarding Quality Control, the collection of metrics to measure, report, and evaluate your progress. The remaining chapters are equally informative and each goes into precise detail on applying the fundamentals of Six Sigma to your Quality Control program.

With helpful tips and expert advise loaded in every chapter, this book is an excellent Quality Control resource and I recommend it highly.

4 of 4 people found the following review helpful:

4.0 out of 5 stars For my staff, August 29, 2010

By 

trailorson - See all my reviews

Amazon Verified Purchase

This review is from: Quality Control for Dummies (Paperback)

I purchased 5 of these books for my staff. Due to restricted budgets, which caused my training $$$ to be deleted, I purchased these books in lieu. They are easy to ready, provide great examples and have provided my staff a basis from which to perform process improvement techniques. I would recommend this book.

4 of 4 people found the following review helpful:

5.0 out of 5 stars Real world application, July 13, 2007

By 

Scott Martin "Scott" - See all my reviews

This review is from: Quality Control for Dummies (Paperback)

I have used this book for testing our Quality Control process as we design and install our software applications. I found this book very helpful in my work.