Quality Engineering Handbook, Second Edition, Revised and Expanded (Quality and Reliability) [Hardcover]

Thomas Pyzdek (Editor), Paul A. Keller (Editor)

Book Description

Publication Date: April 1, 2003 | ISBN-10: 0824746147 | ISBN-13: 978-0824746148 | Edition: 2nd revised

Written by one of the foremost authorities on the subject, the Second Edition is completely revised to reflect the latest changes to the ASQ Body of Knowledge for the Certified Quality Engineer (CQE). This handbook covers every essential topic required by the quality engineer for day-to-day practices in planning, testing, finance, and management and thoroughly examines and defines the principles and benefits of Six Sigma management and organization. The Quality Engineering Handbook provides new and expanded sections on management systems, leadership and facilitation principles and techniques, training, customer relations, documentation systems, domestic and international standards, and more.

Product Details

• Hardcover: 744 pages
• Publisher: CRC Press; 2nd revised edition (April 1, 2003)
• Language: English
• ISBN-10: 0824746147
• ISBN-13: 978-0824746148
• Product Dimensions: 11.3 x 8.7 x 1.6 inches
• Shipping Weight: 4.2 pounds (View shipping rates and policies)
• Average Customer Review: 3.9 out of 5 stars  See all reviews (7 customer reviews)
• Amazon Best Sellers Rank: #491,170 in Books (See Top 100 in Books)

Customer Reviews

Most Helpful Customer Reviews

9 of 10 people found the following review helpful:

4.0 out of 5 stars A concise study book for taking and passing the CQE test., October 3, 1996

By A Customer

This review is from: Quality Engineering Handbook (Quality and Reliability, 29) (Hardcover)

This book has just the right amount of pictures and charts to balance the text. I wanted a study book that would be used as a day to day reference and something that I could use during my CQE test to "jog" my memory. The numerous graphs help me to answer generic SPC problems better than all that verbage found in other "helpful texts".

6 of 6 people found the following review helpful:

2.0 out of 5 stars OK - but just, January 11, 2002

By A Customer

This review is from: Quality Engineering Handbook (Quality and Reliability, 29) (Hardcover)

I bought this book to prepare for the ASQ CQE exam. This was my primary reference book and I did pass the exam - so there must be some merit to this book. However, it is frustrating. My criticisms include:

- the index doesn't point to the right pages, making it very difficult to use (especially in an open book exam)
- some of the graphs have no labelling at all (Fig IV.28)
- some material is repeated (eg central limit theorem)

This book has some good stuff in it and is aimed at getting you through the CQE exam. It will also be useful for a practicing quality engineer. However, it is in many cases separate articles, procedures and discussions stuck together with little flow. A good review and editing would do a lot for this book.

5 of 5 people found the following review helpful:

4.0 out of 5 stars Useful and Good But ..., September 20, 2002

By 

J. B. Potter (Clio, SC USA) - See all my reviews
(REAL NAME)   

This review is from: Quality Engineering Handbook (Quality and Reliability, 29) (Hardcover)

As other reviewers mentioned, Pyzdek can help you make it over the CQE exam hurdle. In fact it is probably helpful for those who wish to clear the CQM or CQT hurdles. It may aslo be a helpful supplament for Six-Sigma folks. The volume also serves competently as a handbook and reference. Importantly, it includes an adequate bibilography so that the reader can easily pursue more specialized or more fundamental soruces.

But ...

Neither the material nor the presentation distinguishes this book from its many competitors.

Too often the index enties have incorrect page numbers. In an age of computer automated indexing, mistakes of this kind really grate on a reader who expects more. Further, a quality handbook should set a better example!