Amazon.com: Quality Function Deployment: Linking a Company With Its Customers (9780873892025): Ronald G. Day: Books

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Quality Function Deployment: Linking a Company With Its Customers [Hardcover]

Ronald G. Day (Author)

5.0 out of 5 stars See all reviews (1 customer review) |

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Product Details

Hardcover: 245 pages
Publisher: ASQ Quality Press (January 1993)
Language: English
ISBN-10: 087389202X
ISBN-13: 978-0873892025
Product Dimensions: 10.1 x 6.9 x 0.9 inches
Shipping Weight: 1.6 pounds

Average Customer Review: 5.0 out of 5 stars See all reviews (1 customer review)

Amazon Best Sellers Rank: #2,544,460 in Books (See Top 100 in Books)

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8 of 8 people found the following review helpful:

5.0 out of 5 stars QFD: Linking a Company with Its Customer, April 12, 2000

Lucia Diawati (Bandung, Indonesia) - See all my reviews

This review is from: Quality Function Deployment: Linking a Company With Its Customers (Hardcover)

One of a few books on QFD thoroughly explains the steps in developing matrices of QFD: quality planning (house of quality), part deployment, process planning and production planning. An effective guide to develop QFD.

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