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Quality Games for Trainers: 101 Playful Lessons in Quality and Continuous Improvement
 
 
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Quality Games for Trainers: 101 Playful Lessons in Quality and Continuous Improvement [Paperback]

Marlene Caroselli (Author)
4.5 out of 5 stars  See all reviews (2 customer reviews)


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Book Description

September 26, 1995
Quality and continuous improvement training becomes exciting and tangible with Quality Games for Trainers. This book contains 101 lively games, energizers, activities, brain-teasers, and quizzes that add flavor to learning sessions-for trainees and trainers alike. Use them to make your training sessions more engaging, memorable, and effective.

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Editorial Reviews

About the Author

Marlene Caroselli (Rochester, NY) is a successful author and frequent contributor to leading business publications including Stephen Convey's Executive Excellence. --This text refers to an out of print or unavailable edition of this title.

Product Details

  • Paperback: 304 pages
  • Publisher: McGraw-Hill Companies (September 26, 1995)
  • Language: English
  • ISBN-10: 0070115036
  • ISBN-13: 978-0070115033
  • Product Dimensions: 10.9 x 8.6 x 0.7 inches
  • Shipping Weight: 2 pounds
  • Average Customer Review: 4.5 out of 5 stars  See all reviews (2 customer reviews)
  • Amazon Best Sellers Rank: #1,464,391 in Books (See Top 100 in Books)

More About the Author

Dr. Marlene Caroselli is an author, keynoter, and corporate trainer. She has published over 60 books and countless curricula/article/speeches. Her books include "The Language of Leadership," named a Director's Choice by Doubleday Book Club, and "Principled Persuasion," named a Director's Choice by Doubleday Book Club upon its initial release. With the help of Bob Dylan's #1 fan, she has added ebooks to her repertoire.

 

Customer Reviews

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Average Customer Review
4.5 out of 5 stars (2 customer reviews)
 
 
 
 
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4.0 out of 5 stars Generally Good book on Quality Games, December 17, 2007
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This is a generally good book on quality idea games. While older (so it's not aligned with 6 Sigma principles) the games are well defined. playable, and timed. The author appeared to have correctly timed the games and results.

The book and exercises should feel more playfully aligned and illustrations are woefully dull. Games should look fun and inviting especially the handouts. A new edition would probably work well with new illustrations. Some of the games are not presented in an interesting way, but most are OK.
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0 of 1 people found the following review helpful:
5.0 out of 5 stars Excellent training material to support TQM, July 10, 2006
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Shelley Rampersad (Trinidad, West Indies) - See all my reviews
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Been looking for material I can give our managers for quick re-inforcement training of the Quality principles with their staff and this book is excellent. Lots of exercises on process improvement, customer satisfaction, teamwork etc.
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Inside This Book (learn more)
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First Sentence:
Some believe the Quality movement began in America back in 1924 when Dr. Walter Shewhart devised the first control chart for statistically determining the degree of variation in manufacturing processes. Read the first page
Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
show transparency, have participants work, divide the class into teams, benchmarking partner, maintenance behaviors, open book management
Key Phrases - Capitalized Phrases (CAPs): (learn more)
Quality Council, Observer's Form, Philip Crosby, Tom Peters, Edwards Deming, Alfred North Whitehead, New York, Total Quality Management, Walter Shewhart
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