Customer Reviews

Juran's Quality Handbook (McGraw-Hill International Editions: Industrial Engineering Series)

5 star:		(9)
4 star:		(6)
3 star:		(0)
2 star:		(0)
1 star:		(0)

 

 

For decades Joseph Juran has been a famous name in the quality movement. He formed his own institute for quality and has for many years edited an extensive volume on methods for improving quality in manufacturing processes. This Quality Handbook, now in its fifth edition has long been the basic reference for quality engineers and statistician alike. To honor Juran, the fifth edition is titled Juran's Quality Handbook. The volume is now over 900 pages and consists of 48 chapters and 5 appendices. There are 53 authors including Juran himself and his colleague and co-editor Blanton Godfrey. Many other well-known persons have contributed. It includes a chapter on government services by Vice President Al Gore. Prominent statisticians who have contributed include Don Marquardt, Stu Hunter, Bill Meeker, Luis Escobar, Gerry Hahn, Ed Schilling, Ed Dudewicz and Necip Doganaksoy.
As a statistician, I particularly like having a wealth of practical statistical information and tables in one source. Dudewicz provides the introductory statistical material necessary to understand the four other statistical chapters that follow it (SPC by Wadsworth, Acceptance Sampling by Schilling, Design and Analysis of Experiments by Hunter and Reliability Concepts and Data Analysis by Meeker, Escobar, Doganaksoy and Hahn). These are all distinguished authors who are excellent writers and several have written whole text books on these subjects. This edition is up-to-date with the latest advances in quality techniques. Statistical advances in robust design (Taguchi methods), bootstrap methods, process control and capability are all included. Juran and Deming had major practical impact on the quality movement because they both emphasized the need for proper process management. This can be seen in many of the non-statistical chapters that deal with successful management techniques such as six sigma.

This edition is even better than the previous editions and is indeed worthy of the title of bible. Despite the high cost this book is prominent on my bookshelf. I recommend it to anyone heavily involved in product reliability, even if they own copies of previous editions!

Initially I was quite disappointed with this book. The biggest book I have on my shelf, it seemed to me to have a lot of pages of dubious value in it. The sections on Quality And Society, Quality In Developing Countries, Quality in Central And Eastern Europe and several other chapters seemed (and still seem) to be of limited value to most people. However, as I began to use the book as a reference I began to realize the worth of the rest of the material. It seems to contain a wealth of information on all sorts of topics, from the tools (SPC, DOE) to Strategic Deployment etc. Overall, definitely worth a place on your shelf.

Excellent reference..........Oh man the language and the content rocks. You need to read other books to appreciate this book more.
Quality pro's..........you need to have one of this for sure.

Warning: Not a best choice for "just preparing for a certification exam". It is too much of content for a "small goal of exam". Primer seems to do a good job

Each edition of this book reflects the state of the art on Quality at the time it was published, so the text included on each edition tends to change in order to keep updated. This fifth edition accomplish the objective of bringing us the best on Quality systems with concepts that go from classical to innovatives.

"The Handbook" is a book that must be on any quality specialist's shelf. It doesn't have the absolute truth about quality but it can give you many hints...

Why the fifth star is missing?, because this edition is a little dated (ISO-9000/1994). But if you want to "embrace the quality" you should be looking for this edition, the next and the previous editions in order to get the whole picture about the evolution of quality. You'll never regret about this investment.

I first learned concepts of quality technology from Juran's second edition. Then and since, the Juran Quality Handbook has presented effectively and concisely the mainstream of quality technology. This is the stuff of quality that survives all the passing fads, buzzwords, and acronyms. If you are in the quality business, or in any business where quality matters - is there any where it does not? - you need this book.

Have the third and fourth editions of the handbook and this one complememnts the previous two. It is a must for anyone wishing to learn more about or improve upon their organization's quality.

"Juran's Quality Handbook" is an excellent book on Quality by one of the most well known quality gurus. The book gives a comprehensive coverage of the subject of quality management. It includes the latest techniques on quality as well as quality theories.

This is a very useful book for those who are interested in producing quality goods and services in a customer focused organization. This huge tome is of immense value to all those involved with the quality profession and is an excellent reference book that covers the wide range of topics and subjects pertaining to quality.

This is a well written book that is very useful for all businesses where quality matters (that is, all businesses). This should be essential reading for quality specialists such as control and quality assurance personnel.

The most complete quality reference available.
The fifth edition includes new material on ISO 9000, benchmarking, the Baldrige and other awards, adoption of Strategic Quality Planning and TQM, management leadership for quality, self-directing teams, quality function deployment, and Tuguchi Methods.

"Juran's Quality Handbook" is a massive tome of great value to quality professionals. It is not smooth reading, nor is it the type of book that can be read quickly. Indeed, to maximize the usefulness of this "Bible," I suggest reading one or two sections per month and try to apply the concepts as much as possible. It will improve one's effectiveness as a quality professional. The book covers every facet of quality I could imagine, so there certainly is no lack of material. I give it 4 stars due to an abundance of long, run-on sentences. This complicates the book unnecessarily, making the reader review sentences twice in many cases!

This book is not only a handbook, it is an essential document to have in the lýbrary of any quality control, quality assurance or even HR or Training manager.

I am the quality manager for the Turkish operations of a multinational organizations and Juran's Quality Handbook has been of emense help to me in my work.