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Quality Is Free (Mentor Books) Mass Market Paperback – October 1, 1980


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Product Details

  • Series: Mentor Books
  • Mass Market Paperback: 270 pages
  • Publisher: Signet; New edition edition (October 1, 1980)
  • Language: English
  • ISBN-10: 0451622472
  • ISBN-13: 978-0451622471
  • Product Dimensions: 7 x 1 x 5 inches
  • Shipping Weight: 5.6 ounces
  • Average Customer Review: 4.0 out of 5 stars  See all reviews (2 customer reviews)
  • Amazon Best Sellers Rank: #213,417 in Books (See Top 100 in Books)

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By Douglas Mcbride on May 31, 2009
Format: Mass Market Paperback
This is a good book as an addition to writings by Deming, Juran, Ishikawa and Ford (My Life and Work). The title is perfect because once you understand how quality really is free, you have the concept.

"Quality is free" is an essential paradigm shift for American business thinking. With it, we can recapture our place in the global economy. Without it, we will slide into obscurity.

I challenge you to consider how "Quality is Free."
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0 of 2 people found the following review helpful By kaizen on April 21, 2008
Format: Mass Market Paperback
This book teach me three things.
1. Catch copy is important.
"Quality is Free" is a good phrase in the world.
People who concern product quality, may want to read this book.

2 Case study and procedures are good deatail.
If case study is abstractive, readers have not understood the problems.

3 Carefull Role play get good understanding.
Opientation time is about one hour. It is enough to understand the details. Short Role play is good as extreme programing case study.

BTW, it will be good experience on the case study and the tools.

ps.
Is it important quality management maturity grid?
If a project is not well organized, it may good.
But if a project is well organized, perhaps it is too much.
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