Customer Reviews


2 Reviews
5 star:    (0)
4 star:
 (1)
3 star:
 (1)
2 star:    (0)
1 star:    (0)
 
 
 
 
 
Average Customer Review
Share your thoughts with other customers
Create your own review
 
 
Only search this product's reviews

The most helpful favorable review
The most helpful critical review


2 of 6 people found the following review helpful:
4.0 out of 5 stars Highly recommended -- excellent training resource
Excellent text book and reference material for anyone in manufacturing. Straight forward, useful implementation roadmap.
Published on April 17, 2000

versus
1 of 2 people found the following review helpful:
3.0 out of 5 stars Quality Management: Introduction to Total Quality Management for Production, Processing, and Services (4th Edition)
It's a good book, have the topics that I need to my class, but the author talk a lot of history in the chapters

PD. I don't like the history too much.
Published on September 20, 2005 by Marisol Santiago


Most Helpful First | Newest First

1 of 2 people found the following review helpful:
3.0 out of 5 stars Quality Management: Introduction to Total Quality Management for Production, Processing, and Services (4th Edition), September 20, 2005
It's a good book, have the topics that I need to my class, but the author talk a lot of history in the chapters

PD. I don't like the history too much.
Help other customers find the most helpful reviews 
Was this review helpful to you? Yes No


2 of 6 people found the following review helpful:
4.0 out of 5 stars Highly recommended -- excellent training resource, April 17, 2000
By A Customer
This review is from: Quality Management: Introduction to Total Quality Management for Production, Processing, and Services (3rd Edition) (Hardcover)
Excellent text book and reference material for anyone in manufacturing. Straight forward, useful implementation roadmap.
Help other customers find the most helpful reviews 
Was this review helpful to you? Yes No


Most Helpful First | Newest First

This product