From the Back Cover
This clearly written guide strips away the confustion and complexity of ISO 9000, and provides managers step-by-step help at every stage of preparing their company for ISO 9000 certification. It explains what ISO 9000 is and the implications of its requirements; offers advice on how to audit systems to ensure readiness for certification; and provides worksheets and checklists to assist in developing an ISO 9000 certifiable system.
