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4 of 4 people found the following review helpful:
5.0 out of 5 stars
Quality Quotes,
This review is from: Quality Quotes (Paperback)
Wow! I have been in the quality business for 20 years and I never seem to have the right kind of luck when searching for the appropriate quote, phrase or saying that can help drive a point, or provide some insight to the topic I am trying to cover. Since purchasing Quality Quotes about 2 months ago, I have used the book at least 4 times each week! Some of my co-workers have discovered it too, and are starting to borrow it....(I'm thinking they need to get their own copy!) If you are customer focused, quality oriented, or service savied, get this book....finding the right words will help you create the impact you need.
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Quality Quotes by Hélio Gomes (Paperback - Jan. 1996)
Used & New from: $0.16
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