For the past four years, a committee of professional interests representing industry, academia, consumers and governments has been meeting to develop a definitive standard to take Quality Systems into the 21st century. In July 1994 ISO 9000 was announced to the world. This is the ISO 9000 Family (9001/2/3) as it tends to be called. There is now an even greater demand from companies to gain formal accreditation ? particularly since the standard has worldwide recognition. The Quality Systems Manual is a detailed and definitive guide to the installation and maintenance of an ISO 9001 Quality System within a company. It is an intensely practical guide, laid out to follow the exact format of the 20 clauses of ISO 9001. It explains in plain English exactly how they should be applied to your business. The official ISO 9001 paper provides only a slim seven-page statement of the basic requirements that have to be met by a Quality System; it supplies none of the required methodology. It tells you what but not how. The missing link between the rules and successful registration comes from knowing how to take the 20 clauses and apply them to everyday business situations. This is where The Quality Systems Manual is so valuable. It is relevant for every industry, whether manufacturing or service, and will be used by Quality Managers, and those assigned to implement and maintain this new standard. Because it is designed as a practical guide to enable companies to register, there is a special section called Preparing for Assessment which covers all the nuances needed to optimise the chance of success when being formally assessed. TickIT (ISO 9000-3), the equivalent standard for software development, is also examined in detail and shows precisely how it integrates with ISO 9001. It has been calculated that a third of the cost a company incurs in achieving registration is spent on fees for consultants to help explain the rules and prepare for assessment. For the cover price of The Quality Systems Manual you could buy yourself about one hour of a consultant?s time.
FREE Two-Day Shipping for students on millions of items. Learn more |
Book Description
Editorial Reviews
From the Publisher
Based on practical experience this updated edition takes account of the latest changes in the quality standards. Provides complete and coherent guidance on registering and implementing the standards in a business environment. Features a special section on preparing for assessment, cross-referenced to specific tasks and clauses. The inclusion of TickIT extends the book's usefulness by relating directly to a standard within the ISO 9001 family--ISO 9000-3. Every possible question has been anticipated and answered in authentic business terms and every clause carefully analyzed and applied to actual work situations.
Product Details
Would you like to update product info or give feedback on images?
|
More About the Author
Discover books, learn about writers, read author blogs, and more.
Customer Reviews
|
Share your thoughts with other customers:
|
||||||||||||||||||||||
|
Most Helpful Customer Reviews
5 of 5 people found the following review helpful:
3.0 out of 5 stars
Useful, but very expensive!,
By Fiona Pattinson (Austin, Texas) - See all my reviews
This review is from: The Quality Systems Manual: The Definitive Guide to ISO 9000 family and TickIT (Paperback)
The book is a good logical guide to anyone guiding a company towards an ISO9000 certification. It assumes nothing on behalf of the reader. It's based around a practical example of a fictitious UK Company, and presents example documents, forms and many UK based references.The section on TickIT (ISO9000-3) at just 23 pages is disappointingly small, given t he prominence in the title. It makes a good framework for someone contemplating an ISO9000 certification, but be prepared to find supporting literature for the detail. Watch out too! Once the ISO9000 version 2000 standard is published this may no longer be the most relevant book to buy.
Share your thoughts with other customers: Create your own review
|
|
Tag this product(What's this?)Think of a tag as a keyword or label you consider is strongly related to this product.
Tags will help all customers organize and find favorite items. |
Sell a Digital Version of This Book in the Kindle Store
If you are a publisher or author and hold the digital rights to a book, you can sell a digital version of it in our Kindle Store.
Learn more
Customer Discussions
|
This product's forum
Active discussions in related forums
Search Customer Discussions
|
Related forums
|
