Buy Used

Used - Acceptable See details

$4.03 & eligible for FREE Super Saver Shipping on orders over $25. Details

Have one to sell? Sell yours here

See all product images
See all 2 customer images

Search inside another edition of this book

Tell the Publisher!
I'd like to read this book on Kindle

Don't have a Kindle? Get your Kindle here, or download a FREE Kindle Reading App.

The Quality Toolbox [Paperback]

Nancy R. Tague (Author)

5.0 out of 5 stars See all reviews (15 customer reviews) |

Available from these sellers.

FREE Two-Day Shipping for students on millions of items. Learn more

Formats	Amazon Price	New from	Used from
Paperback	$47.63	--	--
Paperback, January 1995	--	--	--
	See # more paperbacks
	Show fewer paperbacks

Customers Who Bought This Item Also Bought

The Lean Six Sigma Pocket Toolbook: A Quick... by Michael L. George
4.5 out of 5 stars (42)

$8.81
The Certified Quality Engineer Handbook, Thir... by Connie M. Borror
4.8 out of 5 stars (4)

$99.54
Root Cause Analysis: Simplified Tools... by Bj�rn Andersen and To...
4.0 out of 5 stars (8)

$38.10
The Memory Jogger 2: Tools for Continuous Imp... by Michael Brassard
4.4 out of 5 stars (5)

$10.93
The Quality Improvement Handbook, Sec... by ASQ Quality Managemen...
2.5 out of 5 stars (2)

$59.22
Statistics for Six Sigma Made Easy by Warren Brussee
4.8 out of 5 stars (21)

$13.47

Product Details

Paperback: 298 pages
Publisher: Amer Society for Quality (January 1995)
Language: English
ISBN-10: 087389314X
ISBN-13: 978-0873893145
Product Dimensions: 9.9 x 6.9 x 0.9 inches
Shipping Weight: 1.5 pounds

Average Customer Review: 5.0 out of 5 stars See all reviews (15 customer reviews)

Amazon Best Sellers Rank: #870,897 in Books (See Top 100 in Books)

Would you like to update product info or give feedback on images?

More About the Author

› Visit Amazon's Nancy R. Tague Page

Discover books, learn about writers, read author blogs, and more.

Customer Reviews

15 Reviews

5 star:		(15)
4 star:		(0)
3 star:		(0)
2 star:		(0)
1 star:		(0)

Average Customer Review

5.0 out of 5 stars (15 customer reviews)

Share your thoughts with other customers:

Create your own review

Most Helpful Customer Reviews

18 of 18 people found the following review helpful:

5.0 out of 5 stars As useful as it gets, May 27, 2006

Avellanas (McHenry, Illinois USA) - See all my reviews

This review is from: Quality Toolbox (Paperback)

This is just about the most relevant and useful quality book I have come across. It provides a comprehensive library of tools to use to solve different kinds of problems. Many of the tools covered in this book are covered elsewhere, but in this case the author has a knack for guiding the reader through a set-by-step process in a way that it was very easy for me to instantly apply the tools to my job.

I also welcomed the fact that the book covers the overall history of the different quality methodologies. This is important because there are many choices to be made when it comes to choosing a quality methodology, so knowing where a tool came from helps you determine whether it applies to your particular problem.

If your job relates to quality, this is money well spent.

Help other customers find the most helpful reviews

Was this review helpful to you? Yes No

Report abuse | Permalink

Comment Comment

22 of 24 people found the following review helpful:

5.0 out of 5 stars A book for the real world of problem solving !, May 5, 1999

By A Customer

This review is from: The Quality Toolbox (Paperback)

This book is for the people that want to solve quality problems. For those of you that want to know the theory and never do anything with it but teach, would not want to read this book (no big words or long formulas). For the rest of us that are in the real world and need some structure to resolve quality problems (in the real world) GET THIS BOOK! It is a cookbook of how to USE these tools and when to use them. Best front line quality tool source I have ever seen (and I have 4 book shelves full of them).

Help other customers find the most helpful reviews

Was this review helpful to you? Yes No

Report abuse | Permalink

Comment Comment

10 of 10 people found the following review helpful:

5.0 out of 5 stars A choice of a variety tools for quality, July 26, 2005

Carlos F. Pola Torroella (Eagle pass, TX United States) - See all my reviews
(REAL NAME)

This review is from: Quality Toolbox (Paperback)

In updating this book, Tague has added more than 30 tools and several variations. This book gives easy to follow step by step instructions for the tools to be used. Second edition uses icons with each tool description which makes easy to identify the tool and the applications for the reader.

Help other customers find the most helpful reviews

Was this review helpful to you? Yes No

Report abuse | Permalink

Comment Comment

Share your thoughts with other customers: Create your own review

› See all 15 customer reviews...

Most Recent Customer Reviews

5.0 out of 5 stars Succinct reminder
If you need an all-in-one succinct reminder, a summary for a method, or a matrix of applicable methods to a particular quality problem, this book is it. I heartily recommend it.

Published 8 months ago by L. Dartu

5.0 out of 5 stars good transaction
transaction went just as it should have Very good from order to recieving it in the mail.have not read content yet

Published 11 months ago by Todd

5.0 out of 5 stars T
The book arrived on time and was good quality, and in the condition the seller promised.

Published 15 months ago by T

5.0 out of 5 stars A book worthy of keeping on your desk at the office
Space on my office desk is not infinite and I only keep the most useful books within arms reach there. Read more

Published 16 months ago by Greg A. Tirevold

5.0 out of 5 stars Amazing book, I love it
I read a lot of comments about this book, but I didn't think it was an amazing book, pretty simple to read and understand. Read more

Published 17 months ago by Nestor de Haro

5.0 out of 5 stars The best quality toolbox
Excellent book for anyone in the quality, engineering or manufacturing department. It explain all the tools in details and give an example. I recommend it.

Published on November 1, 2009 by Tyrone Ortiz

5.0 out of 5 stars Quality Toolbox book
Quality Toolbox This book is essential for any one who works with projects, large or small. The information is concise and well-written.

Published on September 14, 2009 by Dot

5.0 out of 5 stars Lots of quality tools in this book.
This is an excellent resource book. The author wastes no words. This book provides me with the quick references that I need. Read more

Published on June 19, 2009 by A. Wozniak

5.0 out of 5 stars Very useful reference & guide
I am a CQE & Six Sigma Black Belt and have owned this book for a little over two years now. This book provides a very handy and useful reference for the tools used in... Read more

Published on April 24, 2008 by Kanishk Rastogi

5.0 out of 5 stars quality skills
I got this book as part of a college course i was doing, but in reality it is so good it has helped me out in my job. Read more

Published on March 31, 2008 by L. Keely

› See all 15 customer reviews...

Inside This Book (learn more)
Browse and search another edition of this book.

First Sentence:
The Tool Matrix (Table 1.1, page 8) lists all the tools in the book and categorizes them in three different ways to help you find the right one. Read the first page

Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
criteria method example, mark the numerical scale, project charter checklist, idea creation tools, polygon chart, short run charts, macro flowchart, contingency diagram, cycle time chart, quantile number, defect concentration diagram, generic tool that can, analytical criteria method, percentile graph, graph decision tree, other frequency distributions, process analysis tools, scorecard goals, process decision program chart, deployment flowchart, basic control chart, specification spread, list reduction, detailed flowchart, cause analysis tools

Key Phrases - Capitalized Phrases (CAPs): (learn more)
Example Figure, Pearl River, Procedure Materials, Luke's Hospital, Procedure Construction, Malcolm Baldrige National Quality Award, Parisian Experience, Hall Library Med Center, Sum Wts, United States, World War, Baldrige Award, View Figure, Albert Stevens, Bowling Scores Figure, Englewood Cliffs, Example Ben-Hur's Pizza, Helpfulness Technical, Prentice Hall, Product Documents Delivery Packaging Other, Sam Hayes, Time Inc, Continued Tool

New!
Books on Related Topics | Concordance | Text Stats

Citations (learn more)

16 books cite this book:

Performance Improvement Methods: Fighting the War on Waste by HARRINGTON on page 123, and page 204
The Prepared Mind of a Leader: Eight Skills Leaders Use to Innovate, Make Decisions, and Solve Problems (J-B US non-Franchise Leadership) by Bill Welter on page 169, and Back Matter
Quality Management for Radiographic Imaging by Andrea Trigg Stevens in Back Matter
Rees Trio, Teamwork from Start to Finish: 10 Steps to Results! by Fran Rees on page 156
Reducing Process Variation: Using the DOTSTAR Problem-Solving Strategy. by Davis R. Bothe on page 317

See all 16 books citing this book

Books on Related Topics (learn more)

The Memory Jogger II by Michael Brassard

Discusses:

The Problem Solving Memory Jogger by Goal/QPC

Discusses:

Six Sigma Memory Jogger II by Michael Brassard

Discusses:

The Six Sigma Way Team Fieldbook by Roland R. Cavanagh

Discusses:

What Other Items Do Customers Buy After Viewing This Item?

The Lean Six Sigma Pocket Toolbook: A Quick Reference Guide to 100 Tools for Improving Quality and Speed by Michael L. George Paperback
4.5 out of 5 stars (42)

$8.81

Root Cause Analysis: Simplified Tools and Techniques, Second Edition by Bj�rn Andersen and Tom Fagerhaug Paperback
4.0 out of 5 stars (8)

$38.10

The Certified Quality Engineer Handbook, Third Edition by Connie M. Borror Hardcover
4.8 out of 5 stars (4)

$99.54

Quality Control for Dummies by Larry Webber Paperback
4.6 out of 5 stars (9)

$14.95

› Explore similar items

Tags Customers Associate with This Product

(What's this?)

Click on a tag to find related items, discussions, and people.

failure(1)

juran(1)

lean(1)

quality(1)

quality control(1)

quality management(1)

root cause(1)

root cause analysis(1)

six sigma(1)

total quality management(1)

Agree with these tags?

See all 15 tags...

Sell a Digital Version of This Book in the Kindle Store

If you are a publisher or author and hold the digital rights to a book, you can sell a digital version of it in our Kindle Store. Learn more

.jsOffDisplayBlock { display: block; } .jsOffDisplayInline { display: inline; } .jsOffVisibility { visibility: visible; } .jsOnDisplayBlock { display: none; } .jsOnDisplayNoneBlock { display: block; } .jsOnDisplayNoneInline { display: inline; } .jsOnDisplayInline { display: none; } .jsOnVisibility { visibility: hidden; } .jqOnDisplayBlock { display: none; } .jqOnDisplayInline { display: none; } .jqOnVisibility { visibility: hidden; } .jqOnDisplayNoneBlock { display: block; } .jqOnDisplayNoneInline { display: inline; }

Customer Discussions

This product's forum

Discussion	Replies	Latest Post
No discussions yet

Ask questions, Share opinions, Gain insight

Start a new discussion

Topic:

First post:

Receive e-mail when new posts are made

Prompts for sign-in

Guidelines

Active discussions in related forums

Discussion	Replies	Latest Post
Textbook forum Never Again	31	1 day ago
Textbook forum Textbook Buyback	3	2 days ago
Textbook forum I just received a "very good" textbook without its disc - what are your thoughts?	168	7 days ago
Textbook forum Never buy school textbooks. Download them to your reading device or computer	3	9 days ago
Textbook forum Buyer requested return but I haven't been paid by amazon yet?	2	15 days ago
Textbook forum Instructor Edition Textbooks?	5	16 days ago