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Most Helpful Customer Reviews
17 of 17 people found the following review helpful:
5.0 out of 5 stars
As useful as it gets,
By Avellanas (McHenry, Illinois USA) - See all my reviews
This review is from: Quality Toolbox (Paperback)
This is just about the most relevant and useful quality book I have come across. It provides a comprehensive library of tools to use to solve different kinds of problems. Many of the tools covered in this book are covered elsewhere, but in this case the author has a knack for guiding the reader through a set-by-step process in a way that it was very easy for me to instantly apply the tools to my job.
I also welcomed the fact that the book covers the overall history of the different quality methodologies. This is important because there are many choices to be made when it comes to choosing a quality methodology, so knowing where a tool came from helps you determine whether it applies to your particular problem. If your job relates to quality, this is money well spent.
21 of 23 people found the following review helpful:
5.0 out of 5 stars
A book for the real world of problem solving !,
By A Customer
This review is from: The Quality Toolbox (Paperback)
This book is for the people that want to solve quality problems. For those of you that want to know the theory and never do anything with it but teach, would not want to read this book (no big words or long formulas). For the rest of us that are in the real world and need some structure to resolve quality problems (in the real world) GET THIS BOOK! It is a cookbook of how to USE these tools and when to use them. Best front line quality tool source I have ever seen (and I have 4 book shelves full of them).
10 of 10 people found the following review helpful:
5.0 out of 5 stars
A choice of a variety tools for quality,
By
This review is from: Quality Toolbox (Paperback)
In updating this book, Tague has added more than 30 tools and several variations. This book gives easy to follow step by step instructions for the tools to be used. Second edition uses icons with each tool description which makes easy to identify the tool and the applications for the reader.
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Inside This Book
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First Sentence:
The Tool Matrix (Table 1.1, page 8) lists all the tools in the book and categorizes them in three different ways to help you find the right one. Read the first page Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
criteria method example, mark the numerical scale, project charter checklist, idea creation tools, polygon chart, short run charts, macro flowchart, contingency diagram, cycle time chart, quantile number, defect concentration diagram, generic tool that can, analytical criteria method, percentile graph, graph decision tree, other frequency distributions, process analysis tools, scorecard goals, process decision program chart, deployment flowchart, basic control chart, specification spread, list reduction, detailed flowchart, cause analysis tools Key Phrases - Capitalized Phrases (CAPs): (learn more)
Example Figure, Pearl River, Procedure Materials, Luke's Hospital, Procedure Construction, Malcolm Baldrige National Quality Award, Parisian Experience, Hall Library Med Center, Sum Wts, United States, World War, Baldrige Award, View Figure, Albert Stevens, Bowling Scores Figure, Englewood Cliffs, Example Ben-Hur's Pizza, Helpfulness Technical, Prentice Hall, Product Documents Delivery Packaging Other, Sam Hayes, Time Inc, Continued Tool New!
Books on Related Topics | Concordance | Text Stats Browse Sample Pages:
Front Cover | Table of Contents | First Pages | Index | Back Cover | Surprise Me!
The Tool Matrix (Table 1.1, page 8) lists all the tools in the book and categorizes them in three different ways to help you find the right one. Read the first page Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
criteria method example, mark the numerical scale, project charter checklist, idea creation tools, polygon chart, short run charts, macro flowchart, contingency diagram, cycle time chart, quantile number, defect concentration diagram, generic tool that can, analytical criteria method, percentile graph, graph decision tree, other frequency distributions, process analysis tools, scorecard goals, process decision program chart, deployment flowchart, basic control chart, specification spread, list reduction, detailed flowchart, cause analysis tools Key Phrases - Capitalized Phrases (CAPs): (learn more)
Example Figure, Pearl River, Procedure Materials, Luke's Hospital, Procedure Construction, Malcolm Baldrige National Quality Award, Parisian Experience, Hall Library Med Center, Sum Wts, United States, World War, Baldrige Award, View Figure, Albert Stevens, Bowling Scores Figure, Englewood Cliffs, Example Ben-Hur's Pizza, Helpfulness Technical, Prentice Hall, Product Documents Delivery Packaging Other, Sam Hayes, Time Inc, Continued Tool New!
Books on Related Topics | Concordance | Text Stats Browse Sample Pages:
Front Cover | Table of Contents | First Pages | Index | Back Cover | Surprise Me!
Citations (learn more)
16
books
cite this book:
See all 16 books citing this book
- Performance Improvement Methods: Fighting the War on Waste by HARRINGTON on page 123, and page 204
- The Prepared Mind of a Leader: Eight Skills Leaders Use to Innovate, Make Decisions, and Solve Problems (J-B US non-Franchise Leadership) by Bill Welter on page 169, and Back Matter
- Quality Management for Radiographic Imaging by Andrea Trigg Stevens in Back Matter
- Rees Trio, Teamwork from Start to Finish: 10 Steps to Results! by Fran Rees on page 156
- Reducing Process Variation: Using the DOTSTAR Problem-Solving Strategy. by Davis R. Bothe on page 317
See all 16 books citing this book
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