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1 of 1 people found the following review helpful:
5.0 out of 5 stars
Wanna know the truth ?,
By Balaji S. Reddie (Pune, Maharashtra India) - See all my reviews
This review is from: Quality Wars: The Triumphs and Defeats of American Business (Hardcover)
Jeremy Main minces no words in outlining the triumphs and defeats ( so-called ) of the TQM efforts made by different companies . He has gone to the depth of understanding why these efforts fail or succeed . The backing of the Juran Institute in this endavour only adds to the credibility of this effort . Recently Dr. Juran ( on the 26th of Feb 2002 ) declared publicly that Jeremy Main was one of the two journalists who really understood Quality Management in it's entirety . All in all - a very good read .
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Quality Wars: The Triumphs and Defeats of American Business by Jeremy Main (Hardcover - March 28, 1994)
Used & New from: $0.01
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