Customer Reviews

Quartet TPW35Q Multimedia Projector/AV Cart, Four Shelves, 24w x 18d x 35h, Black

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The Quartet cart, in and of itself, is decent. It is a little bit too tall for projection onto a screen that isn't elevated. Neither of our two different sound systems' subwoofers fit on any shelf but the top shelf, further obstructing views. The slide-out shelf, on the other hand, is very nice, and overall, the cart is much better than what we have used in the past.

I never would have purchased this item, however, had I known what a headache it would be to deal with the seller, Shoplet. I purchased the item over half a year ago and am still waiting on missing wheels and casters, despite several e-mails to the company. They e-mailed me in July to tell me that the missing items had been shipped. They had not. A follow-up e-mail I sent a couple months later yielded a shaking finger reply, telling me that since they hadn't heard from me, they assumed the issue had been resolved. I'm sorry, but there are shipping confirmation processes that can assure you that your customers receive their items, OR can inform you as to whether or not you even shipped them, which hadn't happened.

Now we are in 2012, and I still don't have my missing items, despite further promises to resolve the issue. I am getting very tired of having to haul a wheel-less cart throughout a three story building. I will not be purchasing anything further from Shoplet.